Patient Coordinator
Listed on 2026-07-02
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Dental / Dentistry
Dental Office, Healthcare Consultant, Dentistry / General Dentist
- Location 12505 Hymeadow Drive,Suite 2D,Austin, TX, 78750,United States
- Base Pay $18.00 - $25.00 / Hour
- Employee Type FT Non-Exempt
We are looking to add a front staff team member to our Smile Haus family! As a Patient Coordinator, you will play a crucial role in ensuring a seamless and positive experience for our clients as they navigate their treatment plans. The most important aspects to this role - what we are looking for in our candidate - is someone with top-notch customer service skills and professionalism.
Not everyone likes to come to the dentist, so we are here to greet them with kindness and smiles!
Responsibilities:
- Create and coordinate treatment plans
- Schedule and coordinate appointments
- Communicate treatment plans, options, and financial considerations to patients
- Address patient inquiries and concerns regarding treatments and procedures.
- Verify insurance coverage and obtain necessary authorizations.
- Maintain accurate and up-to-date patient records and treatment documentation.
- Provide support and guidance to patients throughout their treatment journey.
Qualifications:
- Must have at least 2 years of experience in a general dentist office; and Preferably 1-2 years of OM experience.
- Previous experience in a healthcare coordination or patient services role.
- Strong interpersonal and communication skills.
- Knowledge of dental terminology and treatment procedures.
- Detail-oriented with excellent organizational and multitasking abilities.
- Proficient in using relevant software and tools.
Experience in ORYX is a plus!
We offer competitive compensation, benefits, and the opportunity to make a meaningful impact in the lives of our patients. We look forward to reviewing your applications and meeting qualified candidates for interviews.
Office hours are Monday - Friday 8am-5pm.
- 401(k) (after 1 year of employment)
- 401(k) matching (after 1 year of employment)
- Employee discount (after 1 year of employment)
- Paid time off (after 1 year of employment)
Experience:
- Dental office: 2 years (Required)
- Treatment Coordinator: 2 years (Required)
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