VP, Clinical Services

About the Role

We are seeking a VP, Clinical Services to serve as the senior physician leader for the company's national telehealth clinic. Reporting to the COO with a dotted line to the CMO, you will lead clinical operations for a large, nationwide distributed practice (currently ~200+ providers) while maintaining exceptional clinical quality, patient safety, and a positive team culture.

This role is primarily focused on strategic and operational leadership and is accountable for clinical operations performance, workforce planning, and financial outcomes in partnership with Practice Operations, Finance, Product, Engineering, and People.

This is a remote position that can be located anywhere in the United States.

• Lead and scale clinical operations across physicians, APPs, dietitians, and clinical support teams, ensuring outstanding, evidence‑based care and a superlative patient experience.
• Own clinical operating performance: SLAs, capacity, utilization, multi‑state workforce planning, and operational efficiency, in close partnership with Practice Operations and Finance.
• Set clinical operations strategy and drive practice transformation (e.g., physician‑APP models, new service lines, workflow redesign) in collaboration with the COO, CMO, and Executive Leadership Team.
• Provide strategic guidance to Product, Engineering, and Operations on tools and features that impact clinicians and patients, aligning the product roadmap with evolving care models.careers.
• Lead, coach, and develop clinical leaders and managers, building scalable leadership infrastructure and promoting clinician wellness in partnership with the Director of Wellness.
• Represent the company's clinical organization externally (select conferences, client meetings, etc.) and support Sales and Marketing with clinical narratives and outcomes when needed.
• While this role will be primarily focused on leadership duties, we would expect this person to maintain a very small longitudinal patient panel.

• MD/DO, board certified in Internal Medicine, Family Medicine, Endocrinology (or relevant subspecialty), with licensure in good standing.
• ABOM certification OR strong commitment and eligibility to become ABOM‑certified after joining.
• 5+ years of clinical practice experience, with strong familiarity with obesity medicine and chronic metabolic disease treatment preferred.
• 3+ years of clinical leadership experience in a scaled, multi‑state telehealth or large virtual/hybrid practice, with significant exposure to operating at "presence of scale" (large provider teams, multi‑state operations).
• Proven ability to lead through influence in a highly cross‑functional environment, driving operational performance and clinical quality alongside Operations, Product, Engineering, and Commercial stakeholders.
• Exceptional people leadership skills, a track record of developing clinical leaders, physicians, APPs, Dietitians, RNs, and a deep commitment to team culture, clinician wellness, equity, diversity, and inclusion.

• Competitive salary + annual leadership bonus + stock options in a high growth startup
• Comprehensive health benefits (medical, dental, vision)
• 401k program
• Flexible work schedules and paid time off
• Paid parental leave

the company is committed to creating a culture and environment that celebrates diversity and inclusion, while fostering safety and belonging. This extends from our remote patient care to our corporate offices and everywhere in between. We are looking for team members who want to help us further our Diversity, Equity, and Inclusion (DEI) efforts and who share our attitudes for creating an inclusive, safe, and positive work environment.