Instructional Designer

Who Are We?

Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

Postman is privately held, headquartered in San Francisco, with offices in Boston, New York, Austin, Tokyo, London, and Bangalore. Learn more at  or connect on X via @get postman.

This role will support the Revenue Enablement and Customer Education team in developing online learning and instructor‑led solutions for internal sales roles and external audiences. The role works closely with a team lead on projects including video development, interactive eLearning solutions, ILT slide decks, student guides, job aids, and learning assessments.
This a 9‑month contract opportunity.

• Design and develop training and enablement content using various modalities (e.g., eLearning, assessments, videos, presentations, facilitator guides, job aids, cheat sheets).
• Develop interactive, engaging, high‑impact, and effective training that meets audience needs based on the project scoping docs and/or storyboards.
• Design educational content adhering to instructional design principles with learning objectives aligned to Bloom’s taxonomy.
• Design and deliver learning assessments to effectively measure learning outcomes.
• Create content that adheres to the team's brand guidelines and style guides.
• Manage content assets thoughtfully, following naming conventions and folder structure.
• Conduct design and content reviews effectively and in a timely manner with the team lead and SMEs.
• Assist the team lead with content publishing as needed.
• Work with evolving templates and tools and look for ways to streamline eLearning production and shorten development times while maintaining quality and impact.
• Communicate asynchronously and proactively via our project management tool, Asana.

• You have a user‑centric approach to learning design, bringing empathy to your learners.
• You naturally approach complex information/scenarios with a desire to implement frameworks and processes.
• You have a keen eye for quality design and visuals that translate into effective and enjoyable training experiences.
• You thrive in fast‑paced environments, adapting to changes in business priorities.
• You welcome new challenges, bringing a “can‑do” attitude to solving problems.
• You value communication and invest in building transparency and alignment.
• You can work independently and manage your time effectively, meeting project deadlines.
• You are a lifelong learner and celebrate diverse perspectives.

• Demonstrated Proficiency:
  • Interactive eLearning authoring tools (e.g., Skilljar, Arcade)
  • Video creation/editing tools (e.g., Camtasia, Adobe Premiere)
  • Content development tools (e.g., Google Suite, Canva, Snag It)
• Required Experience:
  • 5+ years of experience creating online learning and instructor‑led training content
  • 3+ years of experience creating sales enablement content
  • 3+ years of experience working in the software/tech industry
• Nice to Have:
  • Experience with graphic design and/or motion graphics (Figma, After Effects)
  • Experience with Learning Management Systems (Skilljar) and custom HTML

The reasonably estimated hourly rate for this contract role ranges from $60 to $65 per hour. Actual compensation is based on the candidate's skills, qualifications, and experience.
This is a contract position and is exempt from company provided benefits.

In addition to Postman's pay‑on‑performance philosophy and a flexible schedule, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Our wellness programs help you stay in the best of physical and mental health. Our frequent and fascinating team‑building events keep you connected, while our donation‑matching program supports the causes you care about.

We’re building a long‑term company with an inclusive culture where everyone can be the best version…