Principal Product Designer - Loyalty Job Austin area,Texas USA,Design & Architecture

At Expedia Group, our mission is to power global travel for everyone, everywhere. Within Expedia Group, the Experience Design (XD) organization brings together product design, content design, and research to shape experiences that help travelers confidently discover and explore the world.

We're looking for a Principal Product Designer who is a visible design and practice lead and an emerging thought leader. Working across Loyalty on our Expedia brands, you'll collaborate closely with product owners, marketing partners, designers, researchers, and engineers to create rewarding and delightful customer experiences that help millions of people see and enjoy more of the world.

In This Role, You Will

Tackle complex product challenges and brainstorm multiple creative solutions that move us forward
Shape our experience strategy and roadmap, balancing what travelers need today with where we're heading tomorrow
Build compelling visions for traveler experiences at EG and determine how to measure success.
Team up with Product Managers and other leaders to spot the biggest opportunities for helping travelers connect with our products
Negotiate experience priorities that balance long-term strategy and near-term opportunities
Build close partnerships with our User Research team and explore new ways to understand what travelers really need
Dig into research findings to uncover those "aha!" insights, weighing what we learn against technical realities and business goals
Adapt our design processes to tackle big, messy problems (because travel can be complicated)
Turn research insights into design solutions that consistently hit the mark for our customers
Create user interactions that travelers love—ones that work beautifully and drive real business results
Be the champion for simple, elegant experiences that people actually trust (and hold the team to that standard too)
Mentor other designers and show them what great design looks like in action
Find and implement creative solutions that enhance accessibility and inclusivity for diverse user needs, making our products work for everyone
Work closely with developers to bring designs to life, knowing when to push boundaries and when to work within constraints
Stay on top of the latest design tools and techniques (and maybe discover a few new ones along the way)
Think about the technical building blocks—modularity, reusability, all that good stuff that makes scalable design possible
Help grow our design system by creating reusable components that make everyone's life easier
Think big picture and take a whole systems approach—how does this button connect to that flow, and how does it all work together for travelers?
Lead creation of project artifacts for large, complex projects, ensuring quality and timeliness
Design flexible components and patterns that can adapt as we grow and learn
Tell compelling stories about your design work that get stakeholders excited and bought in
Create feedback cultures where everyone feels comfortable sharing ideas and learns from each other
Build materials that help partners understand and trust our design decisions
Bring different teams together and help everyone work toward the same goals (even when they speak different languages—literally and figuratively)

Minimum Qualifications

10+ years of related professional experience
Strong expertise in facilitation, information architecture, and technical platform constraints
Bachelor's degree or higher in Design, Human-Computer Interaction, User Experience or related technical field; or equivalent related professional experience
Experience designing across platforms, including native (iOS, Android) and web (all breakpoints and responsive design)
Experience presenting design work and strategy to executive leadership and securing buy-in
Experience in leading and facilitating experience vision, and design thinking workshops
Adept at collaborating with cross-functional teams to translate user needs into practical, high-quality design solutions
Experience in large, complex organizations in a global setting
A portfolio that demonstrates your ability to create thoughtful, innovative, and user-centered designs

Preferred…