Principal Product Designer

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world’s money.

For everyone, everywhere.

More about our mission and what we offer. We’re looking for an exceptional Principal Product Designer to join our award‑winning design team. Based in Austin, you’ll be joining our rapidly growing North America squad – helping grow our market‑share by shipping new region‑specific features and journeys. You’ll understand the needs of our customers and deliver work that feels familiar, scalable and unmistakably Wise.

This is a unique opportunity to be our first designer in North America. Reporting to the Design Director for Regional, you’ll play a key role in shaping a product used by millions to substantially improve the experience for our US customers. This role requires craft, curiosity, and collaboration.

As a Principal‑level individual contributor, you’ll be establishing and raising the bar for the design of the Wise product in this region. Our product is global by scale and design, yet we’re aware that locally relevant and familiar experiences are key to building a product that users love and use every day. You’ll be able to balance systems thinking with market‑specific insight to deliver upon this mission.

You’ll be working with an Austin‑based full‑stack team of product, marketing, analytics, engineering, banking and compliance. We move fast, ship constantly, and obsessively chase market fit. What makes our team unique is that we have the financial, technical and design firepower of the Wise global business behind us.

• Build connections:
  Partner with product teams to discover customer needs and use those insights to create bold, scalable experiences that engage, convert and/or retain.
• Champion craft:
  Work on initiatives that span the Wise customer journey, delivering work that sets the bar and delights our customers.
• Build influence:
  Champion a design‑driven approach by effectively communicating your rationale through clear and compelling storytelling.
• Lead by making:
  Identify opportunities, prioritize what matters, and drive outcomes forward through what you create.

• Ship work you’re proud of:
  Craft experiences that are innovative, easy to use and clear.
• Flex your skillset:
  Tackle a variety of problems that need to be solved in different ways.
• Own your impact:
  Decide what opportunities to work on and define their success metrics.
• Elevate product quality:
  Define what ‘good’ looks like to your team and help them deliver it.
• Be part of a positive change in the world:
  We’re fixing a broken, greedy system and putting people and businesses in control of their money.

• Exceptional craft skills: A seasoned multidisciplinary designer with a deep understanding of design fundamentals and a strong track record of delivering high‑quality work across diverse touch‑points. A portfolio of well‑crafted, impactful work and 10+ years of experience.
• Expert in Figma and AI‑curious:
  Proficiency in detailed design in Figma, prototyping with Claude and Make, and an openness to new tools.
• Systems thinker:
  Connect global patterns and behaviors, identify opportunities to innovate locally, and maintain cohesion.
• Strategic partner:
  Balance polish with purpose, ensuring design decisions ladder up to real user and business outcomes.
• Collaborative by default: A natural collaborator who designs openly, leverages other functions’ expertise and takes them on the journey.
• Confident communicator:
  Provide clear rationale to advocate a design‑led approach, sharing this with team and stakeholders.

• 10+ years of experience as a Product Designer, championing customer‑first design initiatives.
• Portfolio of well‑crafted, impactful work that solves real problems for real people.
• Prototyping habit and use of…