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Senior UX Design Leader - Customer Service, Global Impact

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Amazon
Full Time position
Listed on 2026-07-15
Job specializations:
  • Design & Architecture
    Product Designer, UI/UX Design
Salary/Wage Range or Industry Benchmark: 170000 - 230000 USD Yearly USD 170000.00 230000.00 YEAR
Job Description & How to Apply Below

Amazon is seeking a Senior UX Design Manager in Austin to lead and mentor a diverse UX team, shaping end-to-end experiences for Amazon Customer Service. This role partners with product and business leaders to define and design customer-centric experiences that scale globally, ensuring high-quality outcomes and innovative design leadership.

The role emphasizes doing so with a strong design ethos, collaboration, and an ability to drive initiatives from concept through execution, including

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Position Requirements
10+ Years work experience
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