Medical Director

Texas Health Action Physicians (THAP), a part of Texas Health Action (THA), is a community‑informed non‑profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV. Kind Clinic proudly serves Texas with four vibrant locations: two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas.

Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THAP is at the forefront of promoting healthcare equity and accessibility throughout the state. Read more about THA here: (Use the "Apply for this Job" box below)..

The Medical Director is a licensed Physician who provides clinical oversight and administrative support for the delivery of high‑quality, evidence‑based, and patient‑centered care at their assigned clinical site(s) and/or program. The Medical Director performs the core functions of a Physician (and Supervising Physician, as applicable) and serves as a clinical role model for other providers. In addition to direct patient care responsibilities, the Medical Director performs key clinical leadership duties while upholding the mission, vision, and values of the organization.

• Provide direct patient care hours for all services as outlined in the THA Scope of Services.
• Conduct comprehensive patient examinations: medical history reviews, physical assessments, and diagnostic evaluations.
• Order and interpret labs, imaging, and other diagnostic tests as applicable.
• Diagnose and manage acute and chronic conditions, developing and maintaining appropriate treatment plans.
• Complete documentation in medical records within 24 hours of an encounter, review lab results within 72 hours, and respond to refill requests in 3 business days.
• Collaborate with case managers, nurses, advocates and other health‑care related staff through direct contact or via electronic means thereby supporting all clinical/operational staff as needed.
• Coordinate referrals to specialists and ancillary services, ensuring continuity and patient‑centered care.
• Demonstrate fiscal responsibility in clinical decision‑making by actively participating in resource and utilization management. This may include but is not limited to making cost‑effective choices regarding laboratory testing, medication prescribing, visit frequency, and overall appropriateness of care to ensure high‑quality, efficient service delivery.
• Oversee clinical emergencies in clinic including syncope/loss of consciousness, anaphylaxis, drug interaction, drug overdose, mental health crisis, intoxicated/incoherent/inconsolable patient, threats of violence against self or others, needle sticks, staff medical crisis, and any other indication for ambulance, police or external assistance to manage a situation.
• Utilize the Texas Prescription Drug Monitoring Program (PDMP) prior to prescribing controlled substances, including refills/renewals.
• Minimize disruptions to clinical schedules requiring rescheduling/canceling/delaying patient care.
• Provide coverage for other providers when they are unexpectedly unavailable.
• Participate in annual performance review for clinic providers as assigned.
• Complete ongoing annual training and competencies as required.
• Maintain active, unrestricted state professional licensure and DEA, fulfilling any regulatory requirements as required by the respective governing bodies.

• Adhere to and enforce the supervising rules of the Texas Medical Board and the THA/THAP collaborative agreement, at a minimum.
• Ensure TMB delegation is complete and accurate during onboarding/offboarding of providers under their oversight.
• Provide availability to assigned APP during clinical working hours to answer questions, provide guidance, co‑sign orders, provide consultation, assume care of patient and document said guidance.
• Conduct weekly audits of supervised APP EHR inboxes (outstanding labs, patient cases, open encounters).
• Conduct a minimum 3 % monthly chart review for…