Specialist, Learning and Development

Are you a strategic learning leader who enjoys designing impactful training programs that strengthen compliance, build talent, and shape the future of a growing workforce?

The Specialist, Learning & Development (L&D) will design, develop, and deliver Cap Metro’s training programs that assure compliance with regulatory requirements and support the strategic priorities of the agency. This role leads complex, high-impact learning initiatives and serves as a subject matter expert in regulatory training, curriculum design, and facilitation. Utilizing acquired knowledge and skills, the L&D Specialist III helps shape learning strategy for assigned programs, influences stakeholders, and mentors other learning professionals while ensuring programs align with agency goals and long-term capability needs.

WHAT YOU'LL BE DOING

Note:

The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties.

• Lead agency-wide or cross-functional needs analyses to identify strategic capability gaps and inform learning priorities.
• Design and oversee complex curriculum and learning pathways aligned with long-term capability and workforce needs.
• Design, develop, and deliver training according to established instructional standards, programs, and methods.
• Facilitate advanced workshops and learning experiences for leaders, key talent pools, and specialized audiences.
• Design and implement programs focused on long-term growth and career development of employees.
• Create or source content for development programs and integrate content into LMS or other systems as appropriate.
• Serve as a strategic partner to Centers of Excellence and senior leaders to shape learning strategy and priorities.
• Establish agency learning metrics, analyze trends, and use insights to drive continuous improvement and strategic decisions.
• Project manage all aspects of content development and program design, delivery, and evaluation to meet the highest levels of learning design.
• Facilitate all activities related to the delivery of training - arrangement and preparation of materials, classrooms, and equipment as well as administrative requirements.
• Function as subject matter expert in the development of various content areas for training programs.
• Effectively deliver training that meets regulatory and safety requirements for employees that work in safety-sensitive environments.
• Provide necessary analytical training data as required and perform duties as necessary to meet the department goals and objectives.
• Provide leadership, coaching, and/or mentoring to a subordinate group.
• Support Cap Metro’s Safety Management Systems (SMS) process by ensuring staff follows safety and security policies, considers safety in every action, and reports safety and security concerns.
• Performs other related duties as assigned.

WHAT YOU BRING

Bachelor’s degree in education, instructional design, human resources or a related field, or an equivalent combination of work experience, training, and education in lieu of a degree.

Six (6) years of relevant experience, preferably in learning & development or a related field.

Strong understanding of adult learning theories and instructional design models.

Proficiency with LMS platforms and e-learning tools.

Demonstrated experience in the development and delivery of a comprehensive training and testing program with proven results.

Master’s degree in training, education, instructional design, or a related field is preferred.

Knowledge, Skills, Abilities:

• Ability to develop and mentor others
• Strong presentation skills, including written and oral communications.
• Excellent communication, facilitation, and analytical skills.
• Ability to influence others, including peers, partners, and leaders, to identify and deliver effective learning solutions.
• Exceptional interpersonal skills: ability to build strong partnerships and relationships to service training needs of organization.
• Ability to perform as an effective team player and assume role of team leader as needed.
• Demonstrated effectiveness in communication skills, including…