Organizational Trainer

Job Posting

Title:

Organizational Trainer

Hiring Department: Facilities Services

Position Open To: All Applicants

Weekly Scheduled

Hours:

40

FLSA Status: Exempt from FLSA

Earliest

Start Date:

Immediately

Position Duration: Expected to Continue Until May 12, 2027

Location: Austin, TX

Organizational Trainer Oversees a variety of training and communication programs designed to satisfy the training needs of university departments. The role manages projects, coordinates with senior management to determine training needs, plans long‑range training goals, oversees planning and coordination of special training courses and employee workshops, develops training procedures and schedules, and manages training courses conducted by various university departments and external agencies.

The trainer utilizes lectures, on‑the‑job training, demonstrations, conferences, meetings, and workshops to meet training needs.

• Assist employees with technical issues, software proficiency standards through system training, monitor employee progress, and provide ongoing support. Conduct coaching conversations to promote instructional improvement and support employees’ transition to new technology and standardized processes. Conduct ongoing assessments of employee achievement.
• Collaborate with training leads to design training materials. Write, edit, and maintain documentation for all assigned modules. Develop technical and non‑technical training materials, including curriculum, facilitator guides, job aids, quick reference guides, online help content, videos, workflow diagrams, and web‑based modules. Build and maintain relationships with subject matter experts for material development.
• Implement effective instructional strategies to develop curriculum for business operations, including frontline technicians. Schedule, deliver, and evaluate training sessions, ensuring accuracy and effectiveness. Participate in course development and maintenance using Cornerstone LMS. Deliver course materials in formal classrooms, workshops, and via remote delivery. Create follow‑up processes to evaluate training effectiveness.
• Be available for consultations with management, training team, and employees. Answer on‑call questions from staff. Troubleshoot minor system issues to support new software usage and business process alignment. Participate in software testing as needed. Maintain an acceptable driver rating as established in Policy UTS
  157 Section 2.5.4.

Bachelor's degree and five years of proven experience in designing, developing, and delivering non‑technical and/or end‑user systems training. Demonstrated ability in adult learning models and experience in facilities, construction, utilities, or frontline technician training. Proficiency in developing online training courses and using training simulation and video software. Familiarity with video production and editing software, creative design software, and Microsoft Office applications.

Strong interpersonal, communication, facilitation, and presentation skills. Ability to simplify complex concepts and instruct using various technology applications and platforms. Data collection, analysis, and usage for employee learning. Capability to develop relationships across organizational levels and manage project deliverables.

Experience training adults in an educational environment. Experience using Asset Works. Professional experience working in Facilities Services, Planning, Design and Construction, Utilities and Energy Management, and University Housing and Dining.

$80,000 + depending on qualifications

• Competitive health benefits; employee premiums covered at 100%, family premiums at 50%.
• Voluntary vision, dental, life, and disability insurance options.
• Generous paid vacation, sick time, and holidays.
• Teacher Retirement System of Texas, defined benefit retirement plan with employer matching funds.
• Additional voluntary retirement programs:
  Tax Sheltered Annuity 403(b) and Deferred Compensation program 457(b).
• Flexible spending account options for medical and childcare expenses.
• Robust free training access through Linked In Learning…