Child Development Specialist

United Way for Greater Austin Child Development Specialist, Help Me Grow

Department: EECA

Regular, Exempt, Full-Time

United Way for Greater Austin brings our community together to break economic barriers and build opportunity for all. We break the cycle of economic hardships for families and individuals, striving to create a vibrant, thriving community. Recognizing the urgency of addressing economic challenges, we focus on increasing the availability of high-quality early care and education and access to pivotal resources to address financial barriers in Central Texas.

Our united front includes dedicated donors, volunteers, corporate and civic partners, staff, and a connected network of neighbors. Together, we leverage data, community alliances, services, and public engagement to transform Central Texas, responding to urgent needs with lasting, impactful solutions.

United Way for Greater Austin and Help Me Grow Central Texas are committed to improving the lives of families in Central Texas. The Child Development Specialist provides direct developmental coaching and guidance to families and professionals supporting children ages 0–5 who have a developmental concern but do not qualify for Part C Early Childhood Intervention (ECI) or Part B Early Childhood Special Education (ECSE).

This role fills a critical gap in the developmental-support system by offering timely, individualized assistance to families who often have limited options for help.

In this role, you will provide hands‑on developmental coaching, respond to parent concerns, and equip caregivers with practical strategies to support their child’s growth using a strengths‑based, culturally responsive approach. You will collaborate closely with pediatric providers, ECI programs, school districts, and early learning settings to promote consistent use of validated developmental screening tools and to ensure families receive coordinated, actionable next steps.

• Drives results:
  You have a strong bottom‑line orientation. You persist in accomplishing objectives despite obstacles and setbacks and have a track record of exceeding goals successfully. You push yourself and help others achieve results.
• Communicates effectively:
  You are effective in a variety of communication settings: one‑on‑one, in small and large groups, or among diverse styles and position levels. You attentively listen to others and adjust to fit the audience and the message. You provide timely and helpful information to others across the organization and encourage the open expression of diverse ideas and opinions.
• Optimizes work processes:
  You identify and create the processes necessary to get work done. You separate and combine activities into an efficient workflow and design processes and procedures that allow distance management. You seek ways to improve processes, from minor tweaks to complete re‑engineering.
• Instills trust:
  You gain the confidence and trust of others through honesty, integrity, and authenticity.

• Respond to phone, email, and text inquiries from families and early childhood providers regarding developmental concerns.
• Build trusting relationships with families that honor their practices, beliefs, and parenting values.
• Conduct developmental screenings when needed and offer culturally responsive parent education through workshops and one‑on‑one coaching.
• Coach families to navigate referrals to early intervention programs, early education providers, behavioral supports, and other community‑based resources.
• Provide individualized follow‑up, developmental coaching, and care coordination for families – especially those not eligible for ECI or awaiting services.
• Enter and maintain referral and service data to track outcomes, barriers, and utilization for continuous improvement.
• Assist families transitioning from ECI to ECSE in partnership with ECI Service Coordinators.
• Facilitate training for pediatricians, early educators, and social service providers on developmental screening, follow‑up, and navigation resources.
• Develop and maintain a community asset map of early childhood resources that reflect all families.
• Contribute to grant…