Program Manager, Child Abuse Reporting and Response Team; CARRT; Program Supervisor VII

Position: Program Manager, Child Abuse Reporting and Response Team (CARRT) (Program Supervisor VII)
Job Description

MISSION: The Texas Education Agency (TEA) will improve outcomes for all public-school students in the state by providing leadership, guidance, and support to school systems.

Core Values:


• We are Determined: We are committed and intentional in the pursuit of our main purpose, to improve outcomes for students.


• We are People-Centered: We strive to attract, develop, and retain the most committed talent, representing the diversity of Texas, each contributing to our common vision for students.


• We are Learners: We seek evidence, reflect on success and failure, and try new approaches in the pursuit of excellence for our students.


• We are Servant Leaders: Above all else, we are public servants working to improve opportunities for students and provide support to those who serve them.

New hires, re-hires, and internal hires will typically receive a starting salary between the posted minimum and the average pay of employees in their same classification. Offers will be commensurate with the candidate's experience and qualifications and will thoughtfully consider internal pay equity for agency staff who perform similar duties and have similar qualifications. The top half of the posted salary range is generally reserved for candidates who exceed the requirements and qualifications for the role.

The maximum salary range is reserved for candidates that far exceed the required and preferred qualifications for the role.

Position Overview

The Texas Education Agency's Office of Governance (OG) is driven by a powerful mission: to proactively support school systems, keep students safe, and uphold Texas education law with integrity, objectivity, and excellence. Our core work streams-Field Support and Compliance & Investigations-focus on strengthening governance, fostering a culture of accountability, and promoting continuous improvement across Texas schools. By working closely with school systems and agency teams, we help ensure every Texas public school student has access to a safe, high-quality education.

On behalf of the State Board for Educator Certification (SBEC) and the Commissioner of Education, the Educator Investigations Division (EID) is committed to protecting the safety and welfare of students across Texas. By investigating allegations of misconduct involving educators, school employees, and school contractors, EID plays a vital role in maintaining a secure and trustworthy learning environment. The division is structured into three primary units:
Intake, Investigations, and the Child Abuse Reporting and Investigation Monitoring Team (CARRT).

The Program Supervisor for the Child Abuse Reporting and Investigation Monitoring Team (CARRT) leads the agency's critical work to ensure compliance with Tx Education Code §22A.156 to safeguard students and strengthen accountability across the state. This role sets the direction for a high-performing team, ensuring school systems meet the legal requirements for reporting and investigating educator misconduct and child abuse.

The position drives the development and continuous refinement of policies and procedures, spearheads the creation and delivery of trainings for school systems, and oversees the unit's data monitoring, escalation, investigation and referral functions. As the leader of a team of senior investigators, the Program Supervisor establishes clear goals, develops talent, and builds a culture of excellence and continuous learning.

Operating with significant autonomy, this role partners across the agency and with external stakeholders to advance the mission of our work. Reporting to the Director of Educator Investigations, the Program Supervisor brings strong leadership, sound judgment, and an unwavering commitment to protecting students across Texas.

Flexible work location in Texas may be considered for qualified candidates.

Please note that a resume and cover letter are required attachments for applying to this position. Incomplete applications will not be considered. Applicants who are strongly being considered for employment must submit to a national criminal history background check.

Essential Functions

Job duties are not limited to the…