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Training Instructor / Specialist

Senior Learning Architect: AI-Driven Customer Training

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Zendesk Group
Full Time, Apprenticeship/Internship position
Listed on 2026-06-15
Job specializations:
  • Education / Teaching
    Training Instructor / Specialist
Salary/Wage Range or Industry Benchmark: 87000 - 131000 USD Yearly USD 87000.00 131000.00 YEAR
Job Description & How to Apply Below
Zendesk Group is seeking a Senior Learning Architect in Austin, Texas to design and maintain the educational ecosystem for customers. The role focuses on creating impactful learning experiences by bridging internal teams and customers. Ideal candidates should possess experience in instructional design, excellent communication skills, and the ability to synthesize complex technical workflows into clear learning materials. This full-time position offers a competitive salary with potential bonuses.
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Position Requirements
10+ Years work experience
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