Assistant International Student Advisor

Assistant International Student Advisor

Hiring Department:
Global Engagement

Position Open To:
All Applicants

Weekly Scheduled

Hours:

40

FLSA Status:
Non-Exempt

Earliest

Start Date:

Immediately

Position Duration:
Expected to Continue

Location:

UT MAIN CAMPUS

The Assistant International Student Advisor serves as a vital resource for international students navigating their educational journey in the United States. This role on the International Student and Scholar Services (ISSS) team combines expertise in immigration regulations with a passion for student success.

This position reports to the Senior International Student Advisor and is part of Texas Global, the University’s global engagement arm.

• Serve as Department of Homeland Security Designated School Official and provide general guidance to F‑1 international students regarding immigration regulations and policies.
• Issue I‑20 documents and process immigration requests with precision and meticulous attention to regulatory requirements.
• Maintain and update student records in the Student and Exchange Visitor System (SEVIS) in accordance with federal regulations.
• Stay current with evolving immigration policies and contribute to the team’s expertise.
• Collaborate with ISSS leadership to interpret and apply complex immigration regulations, exercising sound judgment within your scope of authority.
• Manage inquiries through departmental communication channels with professionalism, cultural sensitivity, and attention to detail.
• Provide clear, accurate guidance to international students on immigration status, benefits, and compliance requirements.
• Liaise with federal agencies regarding student immigration benefits and advocate for students when appropriate.
• Host engaging webinars and workshops that translate complex immigration regulations into accessible information.
• Help maintain website information regarding programs, services, and related resources for international students.
• Contribute to critical programming initiatives, including new student orientation, intercultural and social events, and specialized workshops.
• Work collaboratively within the student advising team to support the needs of UT Austin’s international student community.
• Coordinate with front desk personnel to ensure seamless service delivery and appropriate response prioritization.
• Assist administrative staff with efficient in‑person services for time‑sensitive documents such as travel signatures, course drop forms, and verification letters.
• Identify opportunities for process improvement that benefit both students and the institution.
• Transform routine administrative interactions into opportunities to build rapport with students.
• Champion ISSS and Texas Global priorities through active participation in programs and community‑building events.
• Contribute to innovation through collaborative participation in staff meetings and working groups focused on enhancing service delivery.
• Foster a sense of belonging by supporting and staffing programs that connect international students and scholars with each other and the greater University community.

• Bachelor’s degree and one year of related international experience.
• Demonstrated analytical skills and ability to interpret and apply complex regulations.
• Exceptional customer service orientation with a student‑centered approach.
• Superior written communication skills with meticulous attention to detail.
• Professional demeanor and diplomatic approach to cross‑cultural communication.
• Strong intercultural competence and sensitivity to various student needs.
• Proven public speaking abilities and experience delivering presentations to various audiences.
• Self‑motivated work style with ability to function effectively both independently and collaboratively.
• Exceptional organizational skills and ability to manage competing priorities.
• Resilience and adaptability in a dynamic, high‑volume environment.
• Relevant education and experience may be substituted as appropriate.

• Experience advising international students on F‑1 regulations in a university setting.
• Experience working with diverse international populations.
• Underst…