Growth Leadership Trainer

Position Title:

Growth Leadership Trainer Franchisee Organization:
Everyday Coffee Company

Reports To:

People Team – Training

Location:

Atlanta, GA (Training Center–Based) moving to Austin, TXJob Type: Full-Time Overview Everyday  Coffee Company is a fast‑growing QSR brand operating inside major big‑box retailers, and with rapid nationwide expansion ahead, we are committed to delivering consistent, high‑quality training that drives operational excellence, guest satisfaction, and brand consistency  this role, the Restaurant Manager Trainer provides an immersive entry‑point training experience for all new managers—building their mastery of Dunkin’ brand standards, food safety, operational systems, and the skills needed to lead successful new‑store openings and ongoing restaurant operations.

Serving as both instructor and coach, this leader translates brand standards into practical, real‑world execution while fostering confidence, consistency, and operational discipline. The position also plays a critical role in supporting new‑unit growth through hands‑on training, train‑the‑trainer methods, and ensuring strong openings across the franchise network. Ideal candidates thrive in a fast‑paced, travel‑heavy environment and are passionate about teaching, coaching, and motivating diverse adult learners.

Training center is currently in Atlanta, GA and will move to Austin, TX.Why This Role Matters This role ensures that:

Restaurant Managers leave training confident and execution-ready

Brand standards are retained consistently and accurately

Training systems are sustainable, repeatable, and scalable

Knowledge check for all styles of adult learners to ensure very RM is brand and open ready.

Managers understand why standards exist—not just how to follow themECC maintains operational, food safety, franchisee systems and guest experience excellence as it grows

Responsibilities

Training Delivery & Facilitation Facilitate instructor-led, hands-on training for Restaurant Managers at the dedicated and remote training center(s) - Based (Atlanta/Austin)
Implement and uphold sustainable training systems that support ECC’s national growth

Deliver training focused on:

Brand standards and recipes for non-traditional kiosk

Beverage and Bakery executionPOS operations and daily routines

Franchisee systems and technology

Opening and closing procedures

Food safety, quality, and sanitation

Lead teach-backs, practice sessions, and skills assessments

Create an engaging, supportive learning environment for adult learners

Coaching, Support & Skill Development Provide guidance, coaching, and real-time feedback to Restaurant Managers throughout training

Confirm knowledge retention during training and adapt facilitation methods or redirect learner as needed

Identify skill gaps and provide actionable recommendations for improvement or program exit Reinforce confidence, accountability, and model leadership behaviors

Support managers as they transition from learning to execution

Brand, Systems & Standards Mastery Develop and maintain in-depth knowledge of:

Brand standards and operational systems

Menu items, limited-time offers, and promotions

Food safety and quality standards including recertifying Serv-Safe Train Restaurant Managers on franchisee systems, including:

Scheduling and labor tools (e.g., Crunchtime)
Inventory and invoice management applicationsPOS employee setup and permissions

Payroll review, timecard reconciliation and posting

Reinforce how systems connect from hiring through payroll and operations

Program Consistency & Continuous Improvement Execute training curriculum as designed by the National Training team Ensure consistent delivery of training across all RM cohorts

Maintain training materials, job aids, and equipment readiness

Identify opportunities to improve training effectiveness and learner retention and experience

Share best practices and insights with Training, Operations, and People teams

Cross-Functional Collaboration Work closely with:

National Training Manager to support curriculum execution and updates

Operations leaders to align training with field expectations

People Team to support growth, compliance, and team readiness

Support the…