National Lead Examiner Trainer

National Lead Examiner Trainer

The National Lead Examiner Trainer serves as the Loyal Source Medical Disability Evaluation Program's leader for national examiner training program operations, responsible for driving standardization, quality governance, and workforce performance across all regions. Operating as a strategic supervisory and administrative leader, not solely a senior clinical trainer, the role oversees the Regional Lead Examiner Trainers and ensures alignment to national standards, operational objectives, and clinical-training best practices.

This position provides program-executive-level coordination with the Medical Director, Quality Assurance, Operations, Information Technology, and examiner-facing stakeholders to safeguard examiner competency, enhance service delivery performance, and maintain national consistency in VA C&P examiner training. Through strong leadership, analytical decision-making, and cross-functional influence, the National Lead Examiner Trainer shapes the long-term success, sustainability, and excellence of the examiner training program nationwide.

• National Program Leadership
• Own national examiner training program strategy, governance, execution, and alignment across all regions.
• Maintain national training (and examiner-facing supportive) standards, in coordination with the MDE Director of Training, and the MDE Training Specialist, including curriculum governance and SOP development and adherence.
• Ensure consistent, high-quality training implementation across diverse geographic regions.
• Supervision & Workforce Management
• Directly supervise Regional Lead Examiner Trainers, providing coaching, corrective action input, and leadership development.
• Oversee examiner trainer staffing, workload distribution, timekeeping accuracy, leave management, and performance documentation.
• Lead succession planning for Regional Lead Examiner Trainers.
• Champion examiner trainer professional development programs/strategy.
• Operations Oversight
• Manage regional examiner training program priorities, trainer assignment, escalation triage, and training & examiner support implementation.
• Drive national standardization to ensure examiner competency and alignment with clinical and operational goals.
• Quality and Performance Governance
• Review DBQs and collaborate with Quality Assurance to resolve quality issues and rejected DBQs.
• Lead quality dashboard development, trend analysis, and programmatic performance improvement.
• Govern QA escalation pathways and work with regions to implement improvement plans.
• Oversee review of Error Citation Reports, track common quality errors, and incorporate lessons learned in LSGS Clinical and Training products and services.
• Escalation Management
• Serve as the final clinical-training escalation authority prior to Medical Director review.
• Cross-Functional Collaboration
• Partner closely with Medical Director, Quality Assurance, Information Technology, Operations, and client-facing teams to ensure aligned communication and national consistency.
• Hiring & Talent Management
• Participate in ET (e.g., General Medicine, Psychology, Audiology) and Regional Lead hiring processes.
• Own selection standards, interview frameworks, and talent development pathways for Regional Leads.
• Technology / Systems Proficiency
• Utilize multiple technological platforms, including MDE4
  
  VETS, AI-enabled/adopted technologies, DBQ logic, virtual training tools, analytics dashboards, Zoom, and Microsoft Teams.
• Clinical Currency
• Complete one ACE DBQ biannually to maintain clinical readiness and meet VBA training requirements.
• Travel
• Conduct national site visits, executive-level meetings, and training/conference/symposium engagements as approved by the Medical Director.
• Travel up to 25%, and/or as needed to support on-site or in-person training, supportive, and operational needs.

• Licensed Nurse Practitioner (NP) or Physician Assistant (PA), unrestricted and in good standing.
• Minimum 4 years of clinical experience conducting VA Compensation & Pension exams.
• 2+ years of supervisory or leadership experience in a healthcare or clinical training capacity.
• Current BLS certification.
• Working knowledge of HIPAA, ADA, and applicable regulatory frameworks.
• Proven ability to deliver effective training and mentorship.
• Must pass National Agency Check with Inquiries (NACI) background investigation.

• 5+ years of healthcare leadership or management experience, including 2+ years supervising subordinate leaders.
• Demonstrated experience in training program leadership, clinical operations, and workforce oversight.
• Master's degree in MBA/MHA/MPA preferred due to national operations and oversight scope.
• Proven ability to manage cross-functional initiatives and serve as a national-level operational leader.
• Military background or familiarity with military culture.
• Skilled in data analysis, process improvement, and change management.

Knowledge— The National Lead Examiner Trainer must…