School Operations Associate

About KIPP Texas Public Schools

kipp texas public schools is a free, public charter school network with more than 45 pre‑k to 12 schools across austin, dallas‑fort worth, houston, and san antonio. With over 30 years in texas, we work together with our families and communities to prepare students for college, career, and beyond! our schools provide a high‑quality, well‑rounded education built on academic success and personal growth, where all students learn and thrive in a productive, safe, and joyful way.

Job status: please note that this is a general posting for internal candidates. we are collecting applications on a rolling basis and encourage you to apply. your application will be reviewed and considered for any opportunity that matches your skills and experience. for the priority window (2/2/26‑3/20/26), a member of our talent recruitment team will reach out to schedule a follow‑up call.

we appreciate your interest in staying with kipp texas and your commitment to students and families.

every member of the team & family at kipp texas public schools plays a critical role in ensuring our students have the skills and confidence to pursue the paths they choose‑ college, career and beyond. our educators are passionate advocates for their students and their families, working tirelessly to ensure that our students have access to opportunity. in our classrooms and across the kipp family we embrace, honor and celebrate our differences across several characteristics that construct our unique identities in our little and big kippsters.

we are especially committed to attracting and developing individuals who share the life experiences of our students because we believe the best work we do is grounded in the realities and experiences of our families and kippsters. the school operations team is focused on creating the conditions by which our schools can thrive by successfully driving attendance, enrollment, and school‑wide systems;

leading safety and crisis management; and providing exemplary customer service for students, families and staff members. the school operations associate (soa) is a school‑based position that ensures students, families, and staff have the information and resources they need to succeed. the soa supports the day‑to‑day operations procedures that allow the school to run efficiently and effectively.

• Assists with the implementation of the day‑to‑day school‑based operations policies and procedures, including daily school‑wide procedures such as arrival, lunch, and dismissal.
• Captures all transportation changes from families.
• Supports families in the completion of registration documents.
• Supports school events and activities as assigned.
• Makes daily attendance calls based on guidance from attendance and peims specialist.
• Documents all attendance changes and corrects attendance data in the student information system.
• Ensures all family‑facing materials are readily available.
• Schedules family meetings with appropriate team members.
• Manages all phone calls coming into the school.
• Manages all visitors coming into the school and completes check‑in through raptor.
• Prepares and sends school‑specific family communication.
• Maintains the front office and all family‑facing systems.

• Required education and experience: bilingual (english and spanish).
• Unwavering commitment to the kipp texas mission, core values and willingness to go above and beyond to meet the needs of students, families, and staff.
• Bilingual; english & spanish required.
• Sense of humility, customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quickly.
• Strong communication and time‑management skills; ability to…