Quality Engineer

Overview Responsibilities

• Develop and implement quality control guidelines and policies.
• Support both internal and customer initiatives and concerns.
• Improve processes. Promote process improvements throughout the organization across all departments. Deliver process flow charts and make improvement recommendations.
• Plan and coordinate Supplier Quality improvements for over 70 suppliers throughout the Pacific Asia region.
• Work with customers, multiple factory suppliers to determine the root cause. Approve factory Failure Analysis /Root Cause Corrective Action reports and support rewrite if necessary.
• Work on product testing & troubleshooting. Troubleshoot passive electronic devices and pcb manufacturing issues. Test product to confirm failures in various technologies in fields of electromechanical timing, synchronization, power, connectivity, and RF antenna.
• Deliver 8D Root Cause Corrective Action reports to customers.
• Tracking, analyzing, and documenting.
• Work on RMA process from customers to factories. Analyze and summarize product reliability data. Review product specification documents for accuracy and work with Engineering to improve.
• Correspond with Purchasing and Finance teams to approve appropriate credits and debits to customers and factories for returned products. Issue Corrective Action Requests to factories and internal departments.
• Track factory quality trends and metrics. Support for international Regulatory compliance and product safety certifications.
• Support Sales by providing data, reports, and completing product qualification reports.
• Work on Project Management for company wide 80/20 business optimization. Work closely with expert consultants in leading the entire project. Work and follow through on all actions assigned to management. Facilitate all cross-functional team meetings. Report on results.
• Train company employees ISO 9001 certification management - Improve QMS - Develop schedule, documentation, and project plan for audit - Audit all departments, write up findings, follow up on corrective actions – Train company personnel on ISO concepts - Report findings to sr. management.

• MINIMUM EDUCATION:
  
  Bachelor s degree in Chemical Engineering or Electrical Engineering.
• MINIMUM EXPERIENCE:
• 24 months of experience working with ISO requirements and audits
• process development
• electronic components industry
• pcb and box build assembly
• project management experience
• working as a trainer/instructor in a technical or science field
• international regulatory product compliance
• Quality Management System improvements
• supplier quality management
• process mapping improvements

SPECIAL REQUIREMENTS: May telecommute up to 2 days per week.