Staff Engineer, Hardware System Quality

Job Requisition : 66353

Department: Engineering ()

Location: Austin, TX, United States (Americas)

Verifies that product operates as specified. Provides technical expertise in testing and product knowledge. Diagnoses issues with existing products through testing. Provides accurate estimates and reports of test progress. Writes test plans and procedures. Develops broad knowledge on DFS electronic, hardware and mechanical components and products related to Dispenser Electronic components, Payment terminals, and Forecourt controllers.

• Lead validation and testing activities (project based) for software embedded, hardware, and mechanical systems during development, qualification, and product sustainment phases.
• Develop comprehensive validation strategies including test plans, risk‑based test coverage, verification matrices, and traceability to requirements.
• Lead complex troubleshooting and root cause investigations of product issues identified during testing, production, or field operation.
• Ensure accurate defect documentation and tracking within bug/defect management systems while driving closure with engineering teams.
• Develop, review, and continuously improve test books, validation methodologies, and test procedures to ensure repeatability and coverage.
• Author and review test procedures, validation plans, regulatory test documentation, and detailed test reports.
• Provide technical leadership for regulatory validation testing and ensure compliance under the CTDP program and other applicable standards.
• Design, develop, and implement complex test setups including hardware fixtures, simulation environments, software tools, and automation frameworks.
• Collaborate closely with R&D, Systems Engineering, Product Management, Manufacturing, and Operations to ensure proper validation coverage and product readiness.
• Provide technical expertise on product architecture, operating systems, and specialized operating environments.
• Lead or contribute to automation initiatives to increase efficiency and repeatability of validation and regression testing.
• Define and improve test processes, methodologies, and validation best practices across the organization.
• Mentor and support junior engineers and technicians in testing methodologies, troubleshooting techniques, and product knowledge.
• Participate in cross‑functional design reviews and provide validation input during architecture, design, and development phases.
• Provide risk assessments and timely escalation when validation timelines, quality targets, or project milestones may be compromised.
• Track project validation progress and ensure proper documentation of test coverage, results, and quality metrics.
• Continuously expand product, system, and technology knowledge to support evolving product platforms and architectures.
• Define verification and validation strategies aligned with NPD milestones, ensuring requirements traceability from product requirements through final validation.

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or Mechatronics Engineering with a minimum of 7 years of relevant engineering experience in product validation, testing, or quality engineering, or an equivalent combination of education and experience.
• Demonstrated experience leading complex validation activities for multidisciplinary hardware systems.
• Prior experience mentoring engineers or leading technical validation activities within engineering development teams.
• Practical experience in the following:
  • Fabricated and formed sheet metal parts
  • Fluid handling components made from cast metal (sand cast, die cast aluminum and grey iron)
  • Injection molded plastic and elastomeric parts
  • Machined aluminum, steel, and plastic parts
  • Fluid handling systems
• Strong experience in hardware validation, product reliability testing, and root cause analysis.
• Experience working within structured product development processes (NPD / stage‑gate environments).
• Demonstrated leadership capabilities with strong ownership and accountability.
• Excellent communication skills, both written and oral, with the ability to present technical findings to…