Senior Operations Manager, Commercial Service Subcontracting

The Commercial Service Subcontracting Senior Operations Manager plays a critical role in supporting the growth of Tesla's Energy Service Program, overseeing operations programs for subcontracted field service activities across utility-scale Battery Energy Storage Systems (BESS) and Balance of Plant ( BoP ) infrastructure. This position will manage subcontracted Corrective Maintenance (CM) and Preventative Maintenance (PM) BoP program for U tility and C&I energy sites in North America and Latin America .

The Sr. Operations Manager will collaborate closely with subcontractors, Field Service, Engineering, and Asset Management teams to ensure all subcontracted scopes are executed safely and efficiently . The ideal candidate combines hands-on electrical expertise with operational leadership skills.

What to Expect The Commercial Service Subcontracting Senior Operations Manager plays a critical role in supporting the growth of Tesla's Energy Service Program, overseeing operations programs for subcontracted field service activities across utility-scale Battery Energy Storage Systems (BESS) and Balance of Plant ( BoP ) infrastructure. This position will manage subcontracted Corrective Maintenance (CM) and Preventative Maintenance (PM) BoP program for U tility and C&I energy sites in North America and Latin America .

The Sr. Operations Manager will collaborate closely with subcontractors, Field Service, Engineering, and Asset Management teams to ensure all subcontracted scopes are executed safely and efficiently . The ideal candidate combines hands-on electrical expertise with operational leadership skills.
What You'll Do

• Oversee subcontracted medium-voltage corrective maintenance (CM) activities, ensuring safe, compliant, cost efficient, and timely response across all Commercial and Industrial ( C&I ) and Utility sites in No rth America and Latin America

• Manage the Preventative Maintenance (PM) BoP program, including transformer inspections, oil testing, switch gear service, and related grid tied equipment maintenance

• Develop and enforce technical standards and work procedures for subcontractors performing MV electrical and transformer maintenance, ensuring adherence to Tesla and utility requirements

• Collaborate with internal engineering, field service , training, and asset management teams to prioritize maintenance activities and align solutions

• Lead root cause analysis (RCA) and scope of work development with Electrical Engineering

• Monitor subcontractor performance and safety metrics, providing feedback and coaching to maintain accountability, quality, and compliance with Tesla standards

• Serve as a technical advisor and escalation point for field teams, subcontractors, and internal stakeholders regarding MV systems, BoP equipment, and corrective maintenance best practices

• Licensed Electrician (Journeyman or Master required; MV qualification strongly preferred) or Degree in Electrical Engineering with relatable background, or equivalent experience
• 5+ years of experience working in electrical operations, maintenance, or field engineering, with a focus ongridtied systems
• Proven experience managing medium-voltage electrical systems (1kV+) and transformer or switch gear maintenance
• Strong understanding of BESS, PV, and substation electrical systems, including one-lines, relays, andswitchingprotocols
• Demonstrated ability to manage subcontractors or field teams performing complex electrical work under utility safety and compliance standards
• Proficient in Microsoft Office Suite, work management systems (Salesforce, Service Now, or equivalent), and technical documentation tools needed for communicated to other internal departments;
  Field Service, Engineering, and Asset Management
• Highly motivated and proactive, capable of working independently and driving operational excellence

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental…