Lead Field Specialist

Responsibilities

• Lead Water technical support efforts across existing and new North American accounts to enable flawless execution through pre‑planning, job execution, and post‑job analysis.
• Collaborate with Service Delivery, Sales and Technology teams to design technical job programs, including risk mitigation plans, to meet customer objectives and maximize revenue potential.
• Provide on‑demand support for cooling, boiler and wastewater applications in refineries, including technical recommendations for new chemical applications.
• Build trusting relationships and interface with key customers at both corporate and field facilities.
• Identify and collaborate with the field team to drive projects, technical and innovative solutions that bring value to customers.
• Participate and provide technical leadership in industry forums.
• Perform annual technical audits and health checks on all assigned accounts.
• Support Operations, Technology and Manufacturing on process technology portfolio, including rollout and application of new technologies in the field.
• Develop and deliver technical presentations for customers and field personnel.
• Conduct job analysis to understand application hazards and incident potential.
• Investigate field incidents related to products/services, ensuring end‑to‑end process.
• Take on special projects, including Product Line specific responsibilities, as assigned.

• Bachelor’s degree in an Engineering discipline (Chemical Engineering preferred).
• Minimum of 10+ years downstream refining experience or 5+ years industrial water process/plants experience.
• Solid understanding of cooling water, boiler and digital technologies, wastewater treatment plants, and industry standards; 5+ years field/operations/application support experience.
• Ability to work independently and as part of a team.
• Excellent communication skills, conveying complex technical concepts accurately and concisely in both written and oral formats.
• Willingness to travel up to 50% of the time.
• Ability to develop and provide technical mentorship to others.
• Availability on call outside of normal business hours.
• Strong leadership, planning, coordination and project delivery skills.

• Starting early / finishing early.
• Starting late / finishing late.
• Flexibility within the day or week to get the job done.

• Contemporary work‑life balance policies and well‑being activities.
• Comprehensive private medical care options.
• Life insurance and disability programs.
• Tailored financial programs.
• Eligible for company‑sponsored benefit programs, including health & welfare programs and the Thrift Plan (401 k).
• Additional forms of compensation such as bonuses subject to applicable benefit plans.

We are an energy technology company that supplies solutions to energy and industrial customers worldwide. Built on a century of experience and operating in over 120 countries, our technologies and services are advancing energy safety, cleanliness and efficiency.

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team that will challenge and inspire you. Let’s come together and take energy forward.

Baker Hughes internal title for this role:
Sales Advisor – Sales Enabler.

Baker Hughes is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Job : R159467