Project Lead; EV Operations

Position: Project Lead (EV Operations)
City : Austin

State : Texas

Neos is Seeking a Project Lead (EV Operations) for a long-term contract role with our client in Austin, TX.


*** REMOTE -
ONLY CANDIDATES CURRENTLY RESIDING IN THE AUSTIN, TX AREA (within a 50-mile radius) WILL BE CONSIDERED***

Position is Remote, with occasional in-person meetings with stakeholders, site visits, and team meetups - Austin, TX 78723

No calls, no emails, please respond directly to the "apply" link with your resume and contact details.

WORK DESCRIPTION

This position resides with the Electric Vehicle & Emerging Technologies team at Austin Energy. Austin Energy's award-winning program is a leader in transportation electrification and deploys a comprehensive 5-pillar EV strategy of infrastructure, outreach, equity, fleets, and grid integration.

The successful candidate will be responsible for supporting operations of a robust EV charging network on the Electric Vehicles & Emerging Technologies team at Austin Energy. The EV Operations Specialist will work closely with cross-functional teams both internally and externally to ensure operational excellence of public and fleet charging infrastructure, high-impact EV programs, institute program enhancements, and provide research and analysis for emerging technology projects.

Key Responsibilities

• Supporting operations of over 1,200 EV charging ports in Austin Energy's Plug-In EVerywhere Network
• Incentive processing and compliance verification for Austin Energy Electric Vehicle rebate programs
• Generate recurring and ad hoc reports for management, stakeholders, and cross-functional teams to support operational programs
• Support data validation, quality assurance, and reporting accuracy across multiple EV programs and operational platforms
• Collaborate with cross-functional teams to make EV operations more scalable and improve customer experience for EV charging
• Participate in outreach and education events to promote programs and EV adoption
• Provide regular operational updates to management and stakeholders
• Foster a culture of innovation and continuous improvement while providing exceptional customer service
• Demonstrated ability to manage multiple projects simultaneously
• Demonstrated ability to manage and analyze large datasets utilizing Excel and other reporting tools

WORKER SKILLS AND QUALIFICATIONS

Requirements

• 1-3 years Required - Project or program coordination/management
• 1-3 years Required - Microsoft Office tools, with emphasis on Excel reporting
• 1-3 years Required - Customer service experience

Preferred Qualifications

• Strong verbal and written communication skills required
• 2-3 years Preferred - Experience with climate action solutions
• 2-3 years Preferred - Experience with electric vehicles and related technologies

#DICE

#LI-IC