Field Service Engineer - Venice
Listed on 2026-07-17
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Engineering
Field/Service Technician, Systems Engineer
Are you ready to be apart of changing the game for pharmacy automation with next generation solutions? Come join us!
About ARxiumARxium is a leader in the development of advanced pharmacy technology and solutions. Here you have the opportunity to work with the best experts in the pharmacy health systems sector paving the way with innovative automation hardware and software technologies. ARxium has been providing innovative solutions in the pharmacy automation space for over twenty years and currently serves customers in North America, Europe and Asia.
We have offices in Winnipeg and the Chicago Area and work remotely in cities across North America and Europe.
- Competitive salary
- Medical/RX/Dental/Vision benefits
- Healthcare and dependent care FSAs
- Company paid Life/ADD insurance
- Company paid STD plans
- Company paid EAP plan
- Opportunity to participate in the company 401k plan with employer match
- Flexible work schedule
The Field Engineer (FSE) provides the front line interface of ARxium systems to the customer. The FSE, under minimal supervision, and with broad scope of responsibility, performs field service activities involving the installation, maintenance, repair and modification of ARxium systems at a customer facility. The FSR must have excellent, customer centered, communication skills.
Please note that this position involves travel requirements.
Who We're Looking For- Diploma or degree in a technical field including, but not limited to: mechanical, electrical, computer, biomedical.
- Conveyor and Automation experience.
- Engineering and Electrical experience.
- 7+ years of direct field service (or equivalent) experience troubleshooting and repairing computerized electro-mechanical systems.
- 7+ years of experience working in a service capacity with direct customer interaction.
- Perform software and hardware preventive and corrective maintenance.
- Perform software and hardware emergency break fix service calls.
- Refine and validate PLC coding.
- Work with the facility to schedule appropriate downtime for preventive and corrective maintenance.
- Responsible for timely and accurate completion of all paperwork and reports. This includes ticket updates and closures, expenses, timesheets and other administrative requirements.
- Responsible for following up on open issues, tickets and escalations.
- Work outside normal business hours may be required to service products.
- Performs other duties as required.
We encourage all qualified applicants to identify as a U.S. veteran or to voluntarily self‑identify a disability. These classifications are collected solely for equal employment opportunity monitoring purposes and will not be used in any employment decision.
- Information about veteran classifications:
- A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service‑connected disability.
- A “recently separated veteran” means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
- An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
- An “armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an armed forces service medal was awarded pursuant to Executive Order 12985.
- A “disabled veteran” is one of the following:
- I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
- I AM NOT A PROTECTED VETERAN
- I DON’T WISH TO ANSWER
Voluntary Self‑Identification of Disability…
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