HVAC Sales Coordinator

Job Opportunity at Radiant Plumbing & Air Conditioning

Since 1999, we've been Austin's bold and quirky solution for all things plumbing and air conditioning. We don't just stand out, we shine! From memorable service to a fun-loving company culture, we're a team that has your back (and yes, we mean it). Ready to take your career to the next level? Don't let your future swirl down the drain, apply today and join the best in the business!

• Medical, dental & vision insurance
• Pet insurance
• Work from home!
• Employee discounts
• 401(k) with 4% company match
• PTO, paid holidays & paid parental leave
• Company-provided laptop, monitor, and headset
• Schedule:
  
  Friday through Tuesday
  • Weekdays: 10:00 AM – 7:00 PM
  • Weekends: 9:00 AM – 6:00 PM

• Take incoming calls from technicians for kick-ups across multiple departments (leads)
• Dispatch and debrief the sales team
• Organize and coordinate daily schedules based on call priority and technician skill set
• Communicate with customers in a timely and effective manner
• Understand sales goals and help hold the team accountable

• Experience in the home services industry is highly preferred
• Thrives in a fast-paced environment
• Strong attention to detail
• Excellent critical thinking and problem-solving skills
• Resourceful and proactive
• Superhuman ability to multitask
• Delivers a 5-star customer experience
• Empathetic with a positive attitude
• Has a backbone! Our dispatchers thrive under pressure
• Driven to achieve excellence

• High school diploma or GED
• Proficiency with Microsoft Office or Google Workspace
• Service Titan experience is a MUST
• Ability to multitask and quickly shift priorities
• Excellent organizational skills

We are Radiant—hard to join, harder to leave!