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Banking & Finance

Branch Operations Specialist

Job in Austin, Travis County, Texas, 78716, USA
Listing for: micro1
Full Time position
Listed on 2026-02-16
Job specializations:
  • Finance & Banking
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Job Overview

Job Title:

Branch Operations Specialist

Job Type: Specialized AI Training

Location:

Remote

Job Summary:

Join our customer's team as a Branch Operations Specialist serving as an AI training expert. In this innovative role, you'll leverage your branch banking experience—especially as a teller—to help develop and enhance advanced AI models tailored for financial operations. Your attention to detail and commitment to communication will directly impact the quality and accuracy of our AI-driven banking solutions.

Responsibilities
  • Utilize in-depth knowledge of branch operations and teller routines to train and refine AI models
  • Document, evaluate, and optimize typical teller workflows and daily banking procedures for machine learning applications
  • Collaborate with AI product and engineering teams to identify gaps and improve model performance
  • Assess AI model outputs for accuracy, consistency, and adherence to banking standards
  • Draft comprehensive written feedback and data annotations based on real-world teller scenarios
  • Contribute to the creation of robust training datasets representing a wide spectrum of branch operations
  • Stay updated on industry best practices in banking and AI training methodologies
    • Required

    Skills and Qualifications
  • Proven experience as a bank teller or in branch operations, with a deep understanding of daily routines and compliance expectations
  • Exceptional written and verbal communication skills, with strong attention to detail
  • Ability to translate practical banking expertise into structured training content for AI models
  • Analytical mindset, capable of assessing processes and making actionable recommendations
  • Comfortable working independently and proactively in a remote setting
  • Adaptability and eagerness to learn about AI technologies and their applications in banking
  • Proficient with digital collaboration and documentation tools
    • Preferred Qualifications
  • Experience in AI model training, data annotation, or process optimization
  • Background in financial technology or digital banking transformation
  • Familiarity with compliance and regulatory requirements in banking operations
    • #J-18808-Ljbffr
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