Financial Operations Support Business Analyst

Date: Jan 23, 2026

Location: AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

Functional

Title:

Financial Operations Support Business Analyst

Job Title: Information Technology BA IV

Agency: Health & Human Services Comm

Department: HHSC Deputy CFO

Posting Number: 12921

Closing Date: 04/23/2026

Posting Audience: Internal and External

Occupational Category: Business and Financial Operations

Salary Group: TEXAS-B-27

Salary Range: $7,015.16 - $10,000.00

Pay Frequency: Monthly

Shift: Day

Telework: Eligible for Telework

Travel: Up to 10%

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Job Location City: AUSTIN

Job Location Address: 4601 W GUADALUPE ST

MOS Codes: ,8858,14NX,15AX,16KX,181X,182X,1D7X1,255A,25B,26B,62E,681X,682X,781X,782X,CYB
10,CYB
11,ISM

This position in the Financial Operations Support area provides senior-level analysis, development, and support of both complex business process and system solutions to enhance daily operations of the CFO Division. Works to improve the quality of financial technology solutions to meet business needs at HHSC.

• Performs data analysis and research to troubleshoot technical and user issues with CAPPS Financials or another financial system
• Gathers, assesses, and reviews user requirements, procedures, and problems to automate processes into or improve use of CAPPS Financials 9.2 (People Soft) and other systems within the CFO area
• Analyzes changes in program policies and procedures to determine their effect on automated systems
• Establishes long-range objectives along with the strategies and actions to achieve them
• Manages assigned projects or sub-projects, including user acceptance testing
• Ensures data integrity and compliance with a wide variety of strict state and federal requirements

May coordinate and guide the work of others as project lead. The candidate is expected to work under minimal supervision, with considerable latitude for the use of initiative and independent judgment.

• Analyzes existing CAPPS Financials and other financial application processes to support business operations. Screens and evaluates user requests for assistance in troubleshooting issues. Coordinates technical analysis, debugging, and resolution of user issues.
• Analyzes changes to program policies and procedures to determine their effect on automated systems.
• Gathers and analyzes user requirements, business processes and needs, and workflow and data problems to identify automated solutions (new systems or improvements to existing financial systems). Evaluates changes to user business processes, CAPPS Financials and other financial application functionality, configurations, workarounds, and fixes.
• Monitors the implementation and enhancement of computer systems to ensure proper functionality.
• Acts as a liaison between the IT development group and business users concerning the development and implementation of new systems and enhancement to existing systems.

• Develops and/or reviews system documents to convey business requirements and support efficient system design.
• Leads work sessions with agency subject matter experts, both technical and program area.
• Identifies potential risks and difficulties related to CAPPS Financials and other financial systems and proposes strategies to mitigate or avoid them.
• Manages project scope, schedule, activities, acceptance, and deployment readiness. Processes change requests as required.
• Prepares budgetary cost estimates and develops…