Senior Mortgage Loan Processor

The Senior Mortgage Loan Processor reviews and gathers documentation, verifies information, and orders loan‑related documents to submit for underwriting of mortgage loans within UFCU and industry guidelines. This role assumes primary responsibility for the loan file and loan documentation from the receipt of the contract through closing/funding.

The Senior Mortgage Loan Processor reports to the Senior Manager, Mortgage Loan Operations.

• Evaluates loan applications and accompanying documents to determine compliance with Automated Underwriting System (AUS) results and guidelines; conducts further due diligence and re‑evaluates based on AUS as needed
• Performs thorough review of credit report
• Reviews employment information and collects necessary supporting documentation
• Reviews asset statements and financial information and collects necessary supporting documentation
• Communicates with members and maintains effective follow‑up to ensure receipt of documents necessary for loan processing
• Evaluates appraisals for accuracy, making sure any corrections, adjustments, and repairs are completed prior to underwriting submission
• Orders property information including title, flood certification, and homeowner’s insurance documents
• Reviews title documents for valid ownership, chain of title, taxes, subordinate liens, liens and judgments, and current mortgage holder
• Performs due diligence on loan package to ensure it is complete and thorough before submitting for underwriting approval
• Verifies that Underwriter receives and clears all underwriting conditions and prepares the file for submission to the Closing Department
• Stays current on all underwriting guidelines and quality control policies

• Performs timely follow up with key individuals to resolve problems and/or responds to inquiries
• Works collaboratively with Loan Officers, Underwriters, and Closers to resolve problems.
• Handles all member communication during the processing of the mortgage loan.

• Adheres to all company policies, procedures and business ethics codes.
• Completes required regulatory training as assigned.
• Maintains strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti‑Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations.

• Advanced knowledge of current mortgage lending laws and regulations for Fannie Mae, FHA, VA, USDA
• Thorough knowledge of all aspects of the federal and state regulations dealing with Home Equity lending
• Advanced knowledge of the mortgage process, documentation, requirements, and terminology
• Proficient in use of computers and MS Office software suite (e.g., Outlook, Word, Excel)

• Excellent analytical skills, attention to detail, and ability to work within time constraints
• Excellent interpersonal, written and verbal communication skills

• Demonstrated ability to use loan origination and underwriting software to efficiently perform job functions
• Well‑developed ability to manage multiple tasks/projects and deadlines simultaneously
• Ability to quickly build rapport and establish credibility with members and co‑workers.
• Ability to manage multiple projects, under tight deadlines while maintaining the accuracy and integrity of loan documentation.
• Ability to efficiently work both independently and in a team environment
• Strong ability to effectively manage daily workload to meet or exceed service levels
• Ability to exhibit adaptability to effectively adjust to frequent changes
• Ability to consistently and effectively make evaluative judgments

• Demonstrating Member Obsession
• Puts themselves in the Member’s shoes
• Looks for friction points
• Makes it personalized and easy
• Demonstrating Performance Excellence
• Takes responsibility
• Conducts continuous improvement
• Demonstrating Innovation
• Challenges current thinking
• Approaches change with a positive mindset

• High School Diploma or equivalent
• Minimum five (5) years of experience in mortgage loan processing
• Deep experience with Encompass Loan Origination System (LOS)
• Extensive…