Teller TP Austin, Mopac

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Full Time Teller, TP-Mopac, Austin, TX, US

2 days ago | Requisition

External Applicants:
Please apply through Prosperity Bank's Career Center at . Applying through any other source may prevent Prosperity from receiving your application.

Internal Applicants:
If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer.

Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks while promoting the bank’s products and services and providing excellent customer service.

• Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
• Represents the bank in a courteous and professional manner.
• Receives and processes deposits and loan payments.
• Cashes checks and other negotiable instruments.
• Examines documents for endorsements and negotiability.
• Processes transfers between accounts.
• Sells traveler’s checks, official checks, and money orders.
• Processes credit card cash advances.
• Verifies and balances cash daily and detects and resolves discrepancies promptly.
• Offers other bank products to meet customer needs and strengthen relationships.
• Has no more than one proof error within a 30‑day period.
• Follows teller procedures consistently and adheres to compliance requirements.
• Other duties as assigned.

• Assumes responsibility for establishing and maintaining effective, professional business relations with clients, ensuring prompt resolution of requests and inquiries.
• Operates online teller terminal and maintains privacy of customer information.
• Ensures that the Bank’s quality reputation is maintained and projected.

• Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and management, including assisting with training and orientation, keeping supervisors informed, completing required reports, and attending meetings and training classes.

• Assumes responsibility for related duties as required or assigned, including night drop functions, related clerical duties, ensuring work areas are clean, secure, and well maintained, and cross‑selling bank products and services.

• Teller functions are performed efficiently, effectively, and accurately in accordance with established policies, standards, and security procedures.
• Cash is balanced and discrepancies are promptly resolved with a balancing record that meets established standards.
• Good business relationships exist with clients; client problems and inquiries are courteously and promptly resolved.
• Good working relationships and coordination exist with area personnel and management, with timely reporting of activities.
• Required reports and records are accurate, complete, and timely.
• Consistently seeks to develop new client relationships and strengthen existing ones by identifying opportunities to sell bank products and services.
• The bank’s professional reputation is maintained and conveyed.

Education/Certification: High school graduate or equivalent.

Required Knowledge: Understanding of bank operations preferred.

Required Knowledge Proficiencies: Mentor Program; required training and webinars in 90‑day plan; GS3 Program;
Precision;
Integrated Teller - Advanced functions (split, cash advance, CC, etc.); CTR/MIL understanding; IVIEW;
Product Knowledge; SCO; ATM Balancing; WITS/Wires – minimum domestic; risk management skill; dual control.

Experience

Required:

At least one year of related experience/cash handling preferred; previous teller experience preferred.

Skills/Abilities: Good communication, professional appearance, dress, and attitude; good math and typing skills; ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting…