Personal Banker

#### Personal Banker Amplify Credit Union  •  $26.55/hr  
• Austin, TX (Onsite)  
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Job Description
*
* Job Location:

** TX
- Esperanza
- Austin, TX 78758   
** Position Type:
** Full Time Education   
** Level:
** High School   
** Salary Range:** $26.55 Hourly     
** Job Category:
** Retail Life at Amplify   As a growing, tech-focused credit union, Amplify Credit Union delivers value to our members through our products and impact to our community through our profits. That unique intersection is one reason we’ve been named a Top Workplace by the Austin American-Statesman seven years in a row. We’re also proud to say that we’re the only full-service financial institution that doesn’t have deposit fees of any kind.

We’re looking for teammates who are inspired by our mission and ready to grow their careers. As they do, our employees can expect Amplify to uphold our commitments to culture, community, inclusion, and more.

** Position Summary
** The Person al Banker position is a sales-through-service position that utilizes effective probing questions and active listening to identify opportunities and recommend solutions that benefit the member and deepen their relationship with the Credit Union.  This position is responsible for providing a superior banking experience for the members of Amplify through engagements that are primarily conducted face-to-face, but increasingly by email and by phone.  

Interactions should personify our brand and create memorable, long lasting relationships.  Efforts are primarily focused internally.
RESPONSIBILITIES include the following. Other duties as assigned.
- Consistently demonstrate a consultative approach to service / sales, identifying member needs and offering solutions that benefit the member and deepen their relationship with Amplify
- Work hand-in-hand with Business Partners (Wealth Management, Mortgage Lending, and Commercial Lending) to offer member holistic solutions
- Actively support branch operations as needed, to include teller transaction processing, branch balancing, assisting branch leadership with self-audit, etc.
- Establish new memberships and open the full scope of accounts / account types offered by Amplify
- Perform account maintenance, respond to member inquiries, and originate consumer loan applications
- Serve as the primary on-the-job in-branch trainer for routine Teller and Banker duties
- Exercise good judgment to make sound decisions that help member and support organizational objectives
- Upholds credit union policies and procedures and champions organizational culture both internally and externally    
** Qualifications
* * Education and/or Experience   High School diploma or General Education Degree (GED), plus one year of successful financial institution or sales-related experience preferred, including identifying opportunities and adding value by cross selling products and services. This position requires a desire to help others and a willingness to have discussions with members regarding their financial well-being.
Certificates, Licenses, and Registrations   Must be bondable.
Software and Equipment Requirements   To perform this job successfully an individual should have knowledge of an be proficient in the use of a personal computer, Microsoft Office products, and the use of a telephone.  Knowledge and use of a 10-key is helpful.
Other     
** Qualifications
* * Must be able to work a flexible work schedule, including weekends.  Must have or quickly obtain working knowledge of Credit Union’s products & services, policies, standard operating procedures, and State and Federal regulations.

What We Offer   To build a better bank, you must build a better team. That’s why we’re committed to offering the best benefits to our team members. We want your time at Amplify to be a jumping-off point for personal and professional success, and this means offering benefits – including paid volunteer hours and development programs – that will engage your role in our community.
- Medical, Dental, and…