Commercial Relationship Manager IV

Commercial Relationship Manager IV

Make banking a Fifth Third better. We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

Responsible for profitable business development as well as monitoring the quality of an existing portfolio of companies with annual gross sales of at least $50MM and generally less than $500MM within a specific geographic area. Capable of developing trusted advisory relationships with senior executives (e.g., CEO, CFO, COO) of the company. Capable of leading and coordinating with One Bank Partners to create and implement a relationship strategy for very large, complex assigned clients and prospects.

This position requires a strong understanding of credit, commercial products and financial statement analysis to offer banking solutions (e.g., loans, treasury management, capital markets) based on clients' needs. This role is expected to solicit participation in public debt issuance and may specialize in a specific industry such as Health Care. This role is expected to activity participate in community activities.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring and reporting risks of all types.

• Business Development:
  Work independently to identify and develop profitable new "lead left" client relationships by leveraging centers of influence, existing clients, and referral sources.
• Effective growth of long‑term profitable "lead left" relationships.
• Work closely with assigned Fifth Third internal partners to deepen existing relationships and acquire new high‑value prospective relationships.
• Attend community and/or specific industry forums, conferences and/or meetings to broaden relationship networks, referral sources and deepen knowledge of trends, practices, services and the competitive landscape.
• Portfolio Management:
  Work with One Bank partners (Treasury Management, Capital Markets, and Wealth Management) to analyze, evaluate and develop a tailored relationship strategy for each client or prospect.
• Plan and conduct relationship strategy review meetings with internal Fifth Third business partners and client’s trusted advisors (e.g., attorneys, accountants).
• Ensure that customer relationships are managed to maximize opportunity for the bank while respecting bank risk and customer needs.
• Client
  
  Experience:
  
  Meet with customers regularly to enhance the trusted adviser relationship and ensure business needs are met.
• Lead and coordinate all client‑facing activities, including credit support, treasury management, and capital markets.
• Utilize the bank's customer relationship management (CRM) system for client activity tracking, call reports and pipeline management; reinforce use of CRM for assigned Fifth Third partners for monitoring pre‑call and post‑call activities.
• Utilize consultative sell skills, commercial playbook principles and call reporting plans to enhance the client experience.
• Credit Excellence:
  Analyze financial information to determine questions to ask and decide on the credit request to pursue.
• Partner with Portfolio Managers and Credit Officers on credit requests and adhere to established portfolio management guidelines (incl. delinquencies, documentation preparation, financial statement tracking exceptions, matured loans).
• Monitor ongoing information concerning customer financial performance, condition, and industry trends to ensure credit exposure is at an acceptable risk and priced accordingly.

No formal supervisory responsibilities. Expected to provide guidance to Commercial RM I & II.

• Bachelor's or Master's in Business (e.g., Business Administration, Finance, Accounting) or equivalent work…