Area Teller

Area Teller - Multiple Locations

University Federal Credit Union (UFCU) is looking for Area Tellers to support member transactions at multiple branches.

Process member transactions, resolve routine issues, support accounts, and ensure compliance through proper drawer management and report filing.

• Respond to and resolve basic member needs
• Serve as lobby lead
• Process transactions, including shared branching
• Navigate banking systems
• Assist with account support (online/mobile banking)
• Manage and balance drawer
• Complete opening and closing procedures
• File required compliance reports (CTR, SAR, etc.)
• Adhere to all company policies, procedures, and business ethics codes
• Complete required regulatory training as assigned
• Maintain strict compliance with laws including BSA, AML, USA Patriot Act, OFAC, and Fair Lending regulations

• Basic understanding of financial products, services, and center operations
• Basic knowledge of technology systems
• Accurate cash handling and counting skills
• Strong understanding of security and quality control policies
• Exceptional member experience delivery
• Ability to understand and adhere to compliance requirements

• Member obsession
• Performance excellence
• Innovation

Minimum Requirements:

• High School Diploma or GED
• Bilingual English/Spanish
• At least six months of cash handling, customer service, and team environment experience
• Reliable transportation

Preferred Requirements:

• Experience in a fast-paced, high-volume environment
• Financial institution experience

Standing, walking, bending and use of hands to reach and operate a computer for extended periods. May involve occasional adjustment of schedule and travel between branches.

Public contact position with periodic stressors and possible exposure to robbery. Requires professional appearance and adaptability to overtime and evening/weekend hours.