Supervisor, Foreclosure

About the Company

Valon is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we’ve built our platforms from the ground up—not on outdated legacy systems—so homeowners, lenders, and investors experience greater transparency, efficiency, and care. By unifying processes into a modern, AI-native operating system, we’re leading the way in automation, compliance, and continuous improvement across our servicing and lending businesses.

Our mission is to empower every homeowner by making the mortgage experience simple, secure, and financially empowering. To achieve this, we bring together world-class engineers, servicing experts, lending professionals, and operations leaders who share a passion for improving the homeowner journey. We’re not only reshaping what servicing and lending look like today—we’re creating opportunities for talented people to help drive the future of the industry.

As we continue to grow, Valon is expanding its footprint across multiple states, opening the door to exciting new roles and career paths. Joining Valon means becoming part of a fast-scaling company where innovation, collaboration, and customer impact go hand in hand. Mortgage is just the beginning—we’re building the future of regulated finance, and we want you to be part of it.

The Default Servicing team manages all default-related processes and resolves mortgage loans that are in default. The team is crucial to Valon and the broader mortgage ecosystem, as it helps prevent foreclosures and minimize losses for investors. Homeowner transparency and financial literacy is always focal point to our people, process, and product and we strive to help homeowners who need additional support to keep their dream of home ownership alive.

The Foreclosure Supervisor provides leadership, direction, and coordination of all activities for the default functions specific to foreclosure actions in accordance with statutory compliance, regulatory compliance, investor guidelines, and company policies. This position is responsible for managing all foreclosure activities in alignment with established work rules, goals, and objectives to improve timeline efficiency, mitigate risk, and optimize attorney performance. Additionally, the Foreclosure Supervisor collaborates with internal departments, external counsel, and key stakeholders to drive process improvements, ensure adherence to state and investor requirements, and support operational efficiencies across the foreclosure pipeline.

• Leads and manages end-to-end foreclosure functions to ensure the foreclosure portfolio is processed in compliance with all state and federal laws, while adhering to Investor, Insurer, Agency, and company guidelines.

• Proactively monitors and stays current with pending regulatory, statutory, and investor guideline changes that could impact foreclosure processes, ensuring timely implementation of necessary updates.

• Develops, enhances, and implements accurate and timely functional reporting to track key performance indicators (KPIs), measure efficiency, and identify areas for improvement.

• Oversees day-to-day internal and external relationships, establishing and monitoring service delivery, productivity, and quality standards with attorneys, vendors, and other business partners.

• Collaborates with key stakeholders across the organization, including Compliance, Risk, Bankruptcy, Loss Mitigation, and Loan Servicing, to drive continuous quality improvement and operational efficiencies.

• Translates the organization’s strategic direction, policies, and structural requirements into actionable plans that enhance foreclosure operations and mitigate risks.

• Identifies and recommends process improvement opportunities within the department and cross-functionally to streamline workflows and minimize risk exposure.

• Prepares and delivers updates, presentations, and performance reports to Senior Leaders and key stakeholders, providing insights on foreclosure trends, regulatory changes, and operational challenges.

• Ensur…