Area Teller

Area Teller - Multiple Locations

University Federal Credit Union (UFCU) is seeking Area Tellers to work at various locations. Apply online today at (link).

Under direct supervision, a Teller must demonstrate behaviors critical to ensuring exceptional member service by processing transactions based on member requests and building member relationships by offering products that would benefit them. A Teller must be active in branch success, including sales success, accountability, detail orientation, stress management, problem solving, good judgment, effective communication, teamwork, and initiative.

Process member transactions and resolve issues of a routine nature. Assist with general account support through various channels. Ensure operational compliance through drawer management, following opening and closing procedures, and filing required compliance reports.

Founded in 1936, UFCU has grown to serve Members across Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures
.

In pursuit of our aspiration that UFCU is
loved by millions of Members and built to thrive for generations
, we are guided by our values:

• Purposefully Member-Obsessed – We act in our Members’ best interests, forever seeking to empower their financial success.
• Possibilities Reimagined – We are inspired to experiment, learn, and iterate to pursue positive impact for our Members, UFCU, and coworkers.
• Performance Excellence Rooted in Unwavering Integrity – We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration.

• Respond to and resolve basic member needs
• Serve as Lobby Lead
• Process transactions (includes shared branching)
• Process and assist with account support (includes online and mobile banking)
• Manage and balance drawer
• Complete opening and closing procedures
• File required compliance reports (CTR, SAR, etc.)
• Adhere to all company policies, procedures, and business ethics codes
• Complete required regulatory training as assigned
• Maintain strict adherence and compliance to all laws, rules, regulations, and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC, and Fair Lending regulations

• Basic understanding of products, services, and financial center operations
• Basic knowledge of technology systems
• Strong ability to accurately handle and count cash
• Strong understanding of security and quality control policies
• Strong ability to provide exceptional member experience
• Strong ability to understand and adhere to financial institution compliance requirements

• Demonstrating Member Obsession
• Demonstrating Performance Excellence
• Demonstrating Innovation

• High School Diploma or GED
• Six months or more of experience with cash handling, customer service, and working in a team environment
• Access to reliable transportation

• Experience working in a fast‑paced, high‑volume environment

• Civic Responsibility
• Member Focus
• Personal Growth
• Details

The physical demands described are representative of those that must be met by an employee, with or without accommodation, in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequent:

• Standing, walking, bending
• Use of hands to finger, handle or feel
• Use of hands and arms to reach
• Extensive use of the computer, requiring the specific vision abilities including close vision, distance vision, peripheral vision, and the ability to adjust focus

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable…