SBA Credit Relationship Manager

SBA Credit Relationship Manager

SUMMARY This position is responsible for attracting new SBA loan customers through internal referral sources (primarily the bank’s lending staff) as well as external referral sources (e.g., business brokers, CPA, commercial realtors, etc.). The primary role for this position includes being a “liaison” for the internal lending staff, educating the lenders on the various SBA programs and helping them target potential loan opportunities, and assisting internal lending officers to qualify and structure potential SBA loan opportunities.

• Makes business development calls on existing and potential new clients.
• Determines SBA eligibility and helps structure the loan request.
• Completes a thorough summary of the loan request and gathers the necessary information for the Underwriting staff to enable a quick analysis.
• Works independently and is self‑motivated.
• Provides education to internal lending staff on the various SBA programs that the bank participates in.
• Represents the bank at civic and community functions to enhance its image and develop new business opportunities.
• Promotes a favorable image of the bank in all community business activities.

• Performs other duties as requested by the SBA Director or Sales Manager.
• Completes all required compliance exams annually.
• Adheres to all First United Policies and Procedures.
• Dresses professionally.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor’s degree in business, finance, or a related field.
• Preferably five or more years of small‑business lending or underwriting in a bank, with a preference for those years in SBA lending.
• Proven ability to communicate the advantages of SBA programs to prospective customers and to win the confidence of internal banking officers who refer deals.
• Sales or marketing experience preferred.
• Strong attention to detail.
• Good communication, sales, and public‑relations skills.

• Demonstrates thorough knowledge of the SBA lending program as specified in the most recent SOP.
• Exceptional customer‑service skills.
• Demonstrates good judgment, problem‑solving, and decision‑making skills.
• Willingness to take the lead in working the customer through the SBA process.
• Computer and software proficiency.
• Excellent written and verbal communication skills, able to communicate clearly and informatively to customers and lending staff.
• Strong interpersonal skills and ability to work well with a wide range of people.

This job description is not intended to be all‑inclusive. Employees may perform other related duties as assigned by the supervisor to meet the ongoing needs of the organization.

Austin – Seven Oaks, Moore, OKC‑Downtown, Plano – Parkwood, San Antonio.

First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at  for assistance.