Compliance Senior Manager

Company Overview

Wise is a global technology company building the best way to move and manage the world’s money. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, we are on a mission to make their lives easier and save them money.

Senior Regulatory Compliance Manager – North America Compliance team. Lead 2

LOD oversight of regulatory compliance monitoring, building a scalable, data‑led, AI‑enabled monitoring oversight framework.

• Lead the development of Wise’s North America regulatory monitoring oversight framework, aligned with global methodology and regulatory priorities.
• Define standards for effective 1
  
  LOD‑owned monitoring, including coverage expectations, data requirements, thresholds, escalation triggers, documentation, evidence retention, and issue handoff.
• Partner with Analytics and 1
  
  LOD teams to design recurring monitoring workflows, dashboards, alerts, exception reports, AI‑assisted reviews, and analytics routines.
• Oversee monitoring coverage across key North‑America regulatory obligations (Regulation E, UDAAP, E‑SIGN, BSA/AML/Fin Crime, state Money Transmission License requirements, MSB obligations, Reg W, complaints, disclosures, customer communications, operational processes, and remediation commitments).
• Challenge 1
  
  LOD monitoring design, execution, documentation, and responsiveness to emerging risks.
• Build or co‑build interim monitoring workflows with Analytics, including documentation, ownership mapping, training, maintenance expectations, and transition plans for 1
  
  LOD handoff.
• Translate regulatory obligations, exam findings, audit results, incidents, complaints, product changes, and remediation commitments into practical monitoring indicators and oversight routines.
• Review monitoring outputs to identify themes, exceptions, control weaknesses, customer harm patterns, production issues, and emerging regulatory risks.
• Ensure monitoring exceptions are investigated, escalated, tracked, and remediated through appropriate governance channels.
• Produce clear reporting for Compliance leadership, committees, board‑level materials, and regulatory examination readiness.
• Help define how Wise uses AI and automation responsibly within compliance monitoring, including governance, QA, human review, and documentation.

• 7+ years of experience in compliance monitoring, risk management, control oversight, audit analytics, operational risk, regulatory compliance, financial crimes monitoring, or related financial services roles.
• Strong understanding of US consumer protection and financial services regulations (Reg E, UDAAP, E‑SIGN, BSA/AML/Fin Crime, state Money Transmission/MSB requirements, and related regulatory expectations).
• Proven ability to build or enhance monitoring programs, oversight frameworks, KRI routines, dashboards, exception management processes, control monitoring, or compliance analytics.
• Strong analytics fluency; able to frame monitoring questions, interpret data, challenge data quality, partner with analytics teams, and turn trends into regulatory judgment.
• Experience partnering with technology, analytics, product, operations, or engineering teams to turn risk questions into repeatable workflows.
• Comfort with AI, automation, or workflow tooling, including governance, documentation, QA, and human review.
• Strong executive communication skills; ability to turn complex regulatory and data‑driven insights into clear, practical narratives.
• Legally authorized to work in the US.

• J.D., CRCM, CAMS, MBA, analytics certification, AI certification, or similar credential.
• Experience with SQL, Snowflake, Lightdash, Looker, Tableau, Power BI, Jira, Confluence, Git Hub, Audit Board/Optro, Archer, or similar tools.
• Experience designing AI‑assisted monitoring, alerting, surveillance, issue detection, compliance review, or exception management workflows.
• Prior experience at a payments company, neobank, MSB, or high‑growth fintech.
• Financial crimes monitoring experience, especially involving analytics, typologies, alerting, governance, or cross‑regional monitoring frameworks.
• Famili…