Branch Associate II

• Location 1180 Airport Blvd,Austin, TX, 78702,United States
• Base Pay $21.00 - $22.00 / Hour
• Employee Type Non-Exempt
• Required Degree High school
• Manage Others No

We are offering a $1500 sign on bonus! ($250 after 30 days, $250 after 90 days, $500 after 6 months, and $500 after 1 year)

We’ve been serving Texans for over 70 years, and our mission is bigger than banking. At Greater Texas | Aggieland Credit Union, we believe in building connections that last — with our members, our community, and our team.

We get to know our members and walk with them through life’s milestones.

Giving back and making a difference is part of our DNA.

Your work makes an impact far beyond the day-to-day.

If you have a passion for people and want to be part of something meaningful, you’ll feel right at home with us.

• Comprehensive Training & Development:You'll receive e-learning and virtual training, guided by our Learning & Development team, ensuring you're equipped with the knowledge and skills to succeed. Ongoing coaching and mentorship will help you grow into the next phase of your career.

This role offers clear growth paths, including opportunities to move into higher-level roles. Your experience with us will not only boost your resume but also position you for future success in the financial industry.

Enjoy competitive benefits that include:

• Rotating Saturdays and Sundays offfor a healthy work-life balance.
• Choices of Medical, Dental, Vision, Life and AD&D Insurance.
• Optional Critical Illness, Accident, and Hospital Indemnity Benefits.
• 16 hours of paid volunteer time annually to give back to your community.
• Monthly accruals of vacation and sick time and several paid holidays to recharge and spend time with loved ones.
• 401k plan with up to 7% employer matchto help you secure your future.?}
• Tuition reimbursement for continued education and personal growth.

At the heart of what we do is our commitment to serving our members. You'll be part of a team that makes a positive impact on their financial well-being, creating meaningful experiences and solutions tailored to their needs.

Beyond the work, we offer an inclusive culture where team bonding is key—whether it’s enjoying endless coffee or participating in our frequent potlucks.

• Weekly schedules will be set between the hours of Monday thru Friday 8:00 am to 5:30pm.
• Rotating Saturdays from 8:30 am to 1:30 pm at our Mopac Branch ( 12319 N Mopac Expressway, Austin, TX 78758)

The Branch Associate II serves as a trusted financial partner to members and a subject matter resource within the branch. This role builds upon the Branch Associate I position by conducting deeper financial needs assessments, handling complex member relationships, supporting consumer and business account growth, and serving as a peer coach to branch team members. The Branch Associate II plays a key role in fostering a relationship-based sales culture while delivering exceptional member experiences and supporting branch performance goals.

• Deliver and maintain a Top-Tier member experience through every interaction, whether in person, drive-thru, over the phone, or through digital channels.
• Build strong member relationships by conducting meaningful financial conversations to understand members' financial needs, goals, and life events.
• Utilize advanced profiling and needs-discovery techniques to identify opportunities that improve members' financial well-being.
• Handle escalated member concerns and complex service…