Investigator II

Posting 16049
-Posted
- Health & Human Services Comm

- DR4871 Administrative ONA

- Management

- Eligible for Telework
-$3000 - $4999 per month

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

Functional Title
:
Investigator II

Job Title
:
Investigator II

Agency
:
Health & Human Services Comm

Department
: DR4871 Administrative ONA

Posting Number
: 16049

Closing Date
: 10/16/2026

Posting Audience
:
Internal and External

Occupational Category
:
Management

Salary Range
: $3,409.83-$5,094.16

Pay Frequency
:
Monthly

Salary Group
: TEXAS-B-16

Shift
:
Day

Additional Shift
:
None

Telework
:
Eligible for Telework

Travel
:
Up to 10%

Regular/Temporary
:
Temporary

Full Time/Part Time
:
Full time

FLSA Exempt/Non-Exempt
:
Nonexempt

Facility Location
:

Job Location City
:
Austin

Job Location Address
: 4616 W HOWARD LN BLDG 8

Other Locations
:
None

MOS Codes
: ,,,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L,351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN,MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP
12,OAP
14

The Disaster Assistance Investigator II position performs complex investigative and supervisory work in the Other Needs Assistance (ONA) provision of the Federal Assistance to Individuals and Households Program (IHP).

This position oversees the management of disaster assistance related investigations and investigative staff, develops policy and procedures, and investigates complex and special cases of fraud, lost, stolen, and forged disaster assistance grant checks and funds recovery. This role also involves preparing restitution agreements and related documents to recover unauthorized benefits and submitting required information to appropriate agencies and private institutions to ensure the recovery and/or re-issuance of grant funds.

It resolves issues to ensure clients receive funds or recovery of funds. May conduct criminal background research and investigations.

The role requires researching and analyzing information to resolve issues, problems, and complaints. The National Emergency Management Information System (NEMIS) is used to document, update, and review case records.

This Other Needs Assistance (ONA) temporary position assignment may last up to one year (potentially longer) depending on the disaster response need. It is telework-eligible after a successful 30-day probationary/training period and is eligible for full State of Texas benefits.

• Investigates and documents evidence regarding alleged theft or violation involving agency programs. (15%)
• Supervises unit/staff including monitoring output and ensuring compliance with policies and procedures. (15%)
• Develops and maintains accounting systems, controls, policies, procedures, and records in conformance with state and federal standards. (10%)
• Tracks, monitors, plans, coordinates, or schedules activities on a complex level to ensure deadlines or requirements are met. (5%)
• Serves as liaison for assigned area on complex issues with agency staff or outside entities. (10%)
• Investigates and documents evidence regarding alleged theft or violation involving agency programs. (5%)
• Completes reports/forms to document findings or determinations (for example, for investigations, hearings, case actions. (10%)
• Communicates on an intermediate level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints. (15%)
• Provides instruction, guidance, or training to staff. (10%)
• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. (5%)

Knowledge of:

• Overall program, including federal and state guidelines, regulations, programs, policies, and procedures
• Federal, other state government, and private non-profit disaster recovery assistance agencies and programs
• Investigative practices and techniques
• Court procedures, practices and rules of evidence
• State criminal law violations pertaining to theft, forgery, and fraud

Skill in:

• Interviewing techniques to obtain personal information, make inquiries, and resolve conflicting statements
• Operating computers to perform data entry and basic office software use such as Microsoft Word, Outlook and Excel.
• Working with the public and public groups.
• Communicating orally and in writing
• Mathematical computations

Ability to:

• Monitoring unit operations and observing employee performance, including documenting…