Policy Specialist

Policy Specialist

As a Policy Specialist, you execute complete tasks within the scope of a larger policy launch or cross-functional work projects that have meaningful impact under guidance from your manager. You design and execute policy and engage with cross-functional partners to drive changes that promote user trust, mitigate risk, and increase compliance. You apply standard tools, resources, and processes to analyze and solve defined policy issues within a moderately complex policy launch or project.

You collaborate within a team setting by sharing relevant knowledge and policy or process information. You possess a foundational understanding of policy development and implementation.

Responsibilities include:

• Establish and implement global product policy and standards with a regional focus and foundational understanding of local culture and values, as well as community on product platforms.
• Work within a team to support the development and launch products, features and/or processes that promote user trust and uphold our policies with some guidance.
• Collaborate with stakeholders and vendors within a team setting to develop and implement product policies and standards for a wide variety of our products. Participate in investigations and respond to inquiries from external parties, reviewing, processing, and responding to requests and/or real-world investigations on our users.
• Resolve policy escalations from start to finish with some guidance.
• Identify and analyze policy issues that may, today or in the future, affect us, and understand the impact they may have on business and users.

Minimum role qualification requires proficiency in:

• Language fluency
• Policy fundamentals
• Regulatory process
• Communication skills
• Stakeholder relations and influence
• Community knowledge
• Crisis management