Investigator II

Overview

Position:
Investigator II (Temporary, ONA) – Disaster Assistance Investigator II. The role performs complex investigative and supervisory work in the Other Needs Assistance (ONA) provision of the Federal Assistance to Individuals and Households Program (IHP). Telework-eligible after a 30-day probationary/training period. Travel up to 10%. Eligible for State of Texas benefits.

• Investigates and documents evidence regarding alleged theft or violation involving agency programs. (15%)
• Supervises unit/staff, monitoring output and ensuring compliance with policies and procedures. (15%)
• Develops and maintains accounting systems, controls, policies, procedures, and records in conformance with state and federal standards. (10%)
• Tracks, monitors, plans, coordinates, or schedules activities to meet deadlines or requirements. (5%)
• Serves as liaison for assigned area on complex issues with agency staff or outside entities. (10%)
• Completes reports/forms to document findings or determinations (e.g., investigations, hearings, case actions). (10%)
• Communicates on an intermediate level with others to provide, exchange, or verify information, address issues, or resolve problems or complaints. (15%)
• Provides instruction, guidance, or training to staff. (10%)
• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. (5%)

• Overall program knowledge, including federal and state guidelines, regulations, programs, policies, and procedures.
• Familiarity with federal, state government, and private non-profit disaster recovery assistance agencies and programs.
• Investigative practices and techniques.
• Court procedures, practices and rules of evidence.
• State criminal law violations pertaining to theft, forgery, and fraud.

• Interviewing techniques to obtain information, make inquiries, and resolve conflicting statements.
• Operating computers for data entry and basic office software (Word, Outlook, Excel).
• Working with the public and public groups; effective oral and written communication.
• Mathematical computations.

• Monitor unit operations and observe employee performance, including documenting observations.
• Conduct interviews and gather facts; coordinate with internal and external partners on fraud investigations and fund re-issuance.
• Evaluate findings and prepare clear and concise reports.
• Navigate and interpret information in the Federal National Emergency Management Information System (NEMIS).
• Set priorities, manage time, and meet deadlines.
• Conduct investigations and interpret/apply laws and regulations.

• High School graduate or equivalent.
• Experience with Windows-based software preferred.
• Experience in investigative data analysis or research report writing or prior disaster assistance experience.
• Experience supervising a team.
• Experience training others.

• Initial employment requires signing a Temporary Employment Agreement; position is eligible for State of Texas employee benefits.
• Candidates for ONA must pass FEMA background check and obtain FEMA suitability clearance; U.S. citizenship may be required to access data, records, and systems.
• Position may require working beyond normal hours, including holidays and weekends; during high-volume disaster response, schedule may extend to six days per week with 10-hour shifts.
• Telework eligibility subject to agency policies and supervisor needs.

Nearest Major Market:
Austin