Investigator, Government, Government Administration

Posting  
15765 - Posted
- Health & Human Services Comm
- DR4798 Administrative ONA
- Office and Administrative Support
- Eligible for Telework - e. $3000 - $4999 per month

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

Functional

Title:

Investigator I
Job Title: Investigator I
Agency: Health & Human Services Comm
Department: DR4798 Administrative ONA
Posting Number: 15765
Closing Date: 10/15/2026
Posting Audience: Internal and External
Occupational Category: Office and Administrative Support
Salary Range: $3,095.33-$4,594.50
Pay Frequency: Monthly
Salary Group: TEXAS-B-14
Shift: Day
Additional Shift: None
Telework: Eligible for Telework
Travel: Up to 10%
Regular/Temporary: Temporary
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility

Location:


Job Location City: AUSTIN
Job Location Address: 4616 W HOWARD LN BLDG 8
Other Locations: None
MOS Codes: ,,,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L,351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LNMA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP
12,OAP
14

The Disaster Assistance Investigator I position performs investigative work in the Other Needs Assistance ONA provision of the Federal Assistance to Individuals and Households Program (IHP). This position involves investigating alleged lost, forged, and stolen disaster assistance checks and allegations of fraud. This role also involves preparing restitution agreements and related documents to recover unauthorized benefits and submitting required information to appropriate agencies and private institutions to ensure the recovery and/or re-issuance of grant funds.

Resolves issues to ensure clients receive funds or recovery of funds. May conduct criminal background research and investigations.

The role requires researching and analyzing information to resolve issues, problems, and complaints. The National Emergency Management Information System (NEMIS) is used to document, update, and review case records.

This Other Needs Assistance (ONA) temporary position assignment may last up to one year (potentially longer) depending on the disaster response need. It is telework-eligible after a successful 30‑day probationary/training period and is eligible for full State of Texas benefits.

• Investigates and documents evidence regarding alleged theft or violation involving agency programs. (25%)
• Completes reports/forms to document findings or determinations (for example, for investigations, hearings, case actions). (15%)
• Inquires into an automated system to retrieve information. (10%)
• Communicates on an intermediate level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints. (15%)
• Assists in gathering and analyzing information for reviews or responses. (10%)
• Prepares moderately complex ongoing or special narrative or statistical reports. (5%)
• Maintains records, files, or logs (for example, administrative, personnel, contract, correspondence, forms, documents, purchasing, case files, tracking logs, files/documents on diskette) including filing, retrieving, or purging. (5%)
• Documents case records using automated equipment to form a record for each client. (5%)
• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. (10%)

Knowledge of:

• Overall program, including federal and state guidelines, regulations, programs, policies, and procedures
• Federal, other state government, and private non‑profit disaster recovery assistance agencies and…