TWDB - Flood Outreach Specialist; Program Specialist II

Performs moderately complex (journey-level) outreach, training, and technical assistance to support floodplain management and flood outreach programs in Texas. Work involves serving as a liaison between federal and local governments and giving presentations/conducting training concerning floodplain management, planning, and mitigation. Communicates directly with other state or federal agency personnel, the general public, and elected and appointed officials. Assists and evaluates communities participating or seeking participation in the National Flood Insurance Program (NFIP) or seeking to enhance floodplain management standards.

Participates in special projects, such as training development, contract management, communications, and strategic planning. Travels as needed to support community assistance needs and program activities. May train others. Works under general supervision, with limited latitude for the use of initiative and independent judgment. Reports to the Manager of the Community Assistance Program Department.

• Develops relationships with community leaders.
• Provides technical and administrative support to communities and applicants participating in or seeking assistance with agency flood programs, including the National Flood Insurance Program (NFIP).
• Conducts reviews of local floodplain management programs within Texas to determine compliance with local, state, and federal regulations.
• Conducts community assistance contacts and audits to support the NFIP.
• Provides presentations, training, and workshops to technical and non-technical audiences.
• Provides technical assistance on the NFIP, floodplain management, and grant funding opportunities.
• Assists political subdivisions in making applications to the Federal Emergency Management Agency (FEMA) for participation in the NFIP and the Community Rating System (CRS).
• Compiles and prepares technical information or maps related to the NFIP and floodplain management.
• Provides specialized assistance to communities undergoing post-disaster recovery.
• Serves as a liaison for the Texas Water Development Board (TWDB) at meetings with federal, state, and local entities or the public.
• Writes and reviews memos, meeting notes, study reports, work processes, and other documents.
• Maintains confidential and sensitive information.
• Ensures individual and team files (electronic and hard versions) are appropriately maintained and timely disposed of in accordance with the agency's records retention procedures and schedule.
• Maintains required certifications and licenses and meets the continuing education needs and requirements of the position to include, attending mandatory training courses.
• May be required to operate a state or personal vehicle for business purposes.
• Performs other duties as assigned.

• Graduation from an accredited four‑year college or university with a bachelor's degree in Natural/Physical/Environmental Science or Engineering, Planning, Public Administration, Communications, or a related field.
• One year of relevant work experience in floodplain management, natural resources, environmental analysis, planning, or a related field.
• Relevant education and experience can be substituted for each other on a year‑for‑year basis.

• Graduate degree from an accredited college or university in Natural/Physical/Environmental Science or Engineering, Planning, Public Administration, or a related field.
• Previous experience as a floodplain administrator or with floodplain management.
• Experience developing and conducting training and workshops for technical and non-technical audiences.
• Experience in outreach, including interacting with customers/stakeholders, creating educational content, and presenting at public meetings.
• Experience in using Geographic Information Systems (GIS).
• Certified as a Certified Floodplain Manager (CFM) or willing to obtain within six months of hiring.
• Knowledge of local, state, and federal laws and regulations relevant to floodplain management, the National Flood Insurance Program (NFIP) and the Community Assistance Program Department.
• Knowledge of the principles and practices of public…