Media Relations Specialist — Public Utilities Communications

To apply for the position, it is best to go to the State of Texas Talent Management System to submit your application select our agency, Public Utility Commission of Texas:

State of Texas CAPPS Application System

The Public Utility Commission regulates the state’s electric, telecommunication, and water and sewer utilities, implementing respective legislation and offering customer assistance in resolving customer complaints.

Are you passionate about making a positive impact on the lives of Texans? We are committed to building a highly skilled workforce. Our team boasts a wide range of expertise, from legal and engineering professionals to dedicated administrative staff. What unites us is our dedication to serving the public and our commitment to protecting customers, fostering competition, and promoting high quality utility infrastructure

We recognize the importance of motivated and knowledgeable staff to accomplish our critical mission. If you're eager to contribute to ensuring compliance within the electric, telecommunications, and water and sewer utilities, we want to hear from you! A career at the PUC will not only expand your professional horizons but also make you part of a highly motivated, technically skilled, and supportive team environment.

In addition to a positive and family-friendly work culture, the PUC offers a comprehensive benefits package to its employees.

For a detailed overview, please visit

The External Affairs Division serves as the PUCT's voice and primary connection to the public, stakeholders, and policymakers. Focused on transparency, education, and engagement, the division supports agency-wide priorities through strategic communication, outreach initiatives, and coordination with the Texas Legislature. Whether informing Texans about utility regulations or guiding industry stakeholders through compliance, External Affairs plays a critical role in advancing the Commission's mission.

Communications serve as the eyes, ears, and most importantly, the voice of the PUCT. Our top priority is educating and informing Texans about the duties, responsibilities, and actions of our agency. We do this daily in many ways, including the use of multiple social media channels, media engagement, website management, info graphic and collateral materials creation, audio/video and photography production, persuasive writing, media and social media monitoring and other tools.

Filed documents include pleadings, testimony and briefs, affidavits, requests for information, rule makings, registrations, tariffs, certificates of convenience and necessity, sale, transfer, and mergers, interconnection agreements, ADAD's, and annual reports. Adhering to PUC Procedural rules 22.71 and 22.72, staff reviews filings and evaluates documents for compliance with Federal and State Privacy Laws prior to Central Records processing. Central Records processes confidential materials, workshop and Open Meeting transcripts, and agency publications, and works with the Financial Resources division on billing and payments for registrations, copies, and publications.

Governmental Relations centralizes and facilitates the Commission’s communication with the Texas Legislature, Legislative Offices, constituents, and other agencies.

The Office of Public Engagement helps the public participate in all aspects of the PUCT’s work. The actions of the PUCT impact the safety and pocketbooks of Texans, but the work of the agency can be very technical and difficult to understand. The Office of Public Engagement serves as a resource to the public to explain PUCT processes and instruct Texans on how to participate in rule makings, rate cases, hearings, and other important activities.

The Office of Public Engagement also advises the Commission on how to make the PUCT more accessible to all Texans.

Utility Outreach provides water and sewer utilities with…