Retail Operations Officer

Career Opportunities:
Retail Operations Officer (18701)

Posting  – Posted 07/08/2026 – Dept of State Health Services – Food & Drug – Life, Physical, and Social Science – Eligible for Telework – Other Locations (1) – $3000 - $4999 per month.

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS).

• Functional
  
  Title:
  
  Retail Operations Officer
• Job Title:
  
  Sanitarian III
• Agency:
  Dept of State Health Services
• Department:
  Food & Drug
• Posting Number: 18701
• Closing Date: 09/06/2026
• Posting Audience:
  Internal and External
• Occupational Category:
  Life, Physical, and Social Science
• Salary Range: $4,801.16 - $7,761.50
• Pay Frequency:
  Monthly
• Salary Group: TEXAS-B-22
• Shift: Day
• Telework:
  Eligible for Telework
• Travel:
  Up to 10%
• Regular/Temporary:
  Regular
• Full Time/Part Time:
  Full time
• FLSA Exempt/Non-Exempt:
  Nonexempt
• Job Location City: AUSTIN
• Job Location Address: 1100 W 49TH ST (RDM)
• Other Locations:
  Austin
• MOS Codes: 8056,43HX,4E0X1,68S,740A,74A,74D,92W,MSSR,MST

Under the general direction of the Retail Food Safety Operations (RFSO) Branch Manager, the Sanitarian III performs highly advanced retail food safety operations work. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Supports, and functions as a member of, the two primary teams currently inherent in RFSO – Training and Compliance. Duties may include:

• Participation in RFSO training functions, including maintenance of digital standardization records, joint field inspections and standardization exercises, development of training materials such as field manuals and Power Point presentations, and presentation of training to small and large groups of DSHS staff and regulated stakeholders.
• Detailed quality assurance review of retail food inspection reports in accordance with 25 TAC 228 Texas Food Establishment Rules, FDA Food Code, and program policies and procedures and development of cases for escalated enforcement action.
• Frequent interaction with Regional-Local Health Operations (RLHO) Field Staff, regulated stakeholders, and the general public to assist with questions and interpretation of statutes/rules, licensing procedures, and complaints.
• Retail food safety policy development and implementation and legislative rule writing.
• Primary coordination for RFSO's response to requests under the Freedom of Information Act and quarterly reports for the Legislative Budget Board.
• Emergency response and other duties as assigned.

• Under the direction of the Retail Food Safety Operations Compliance Officer, reviews/endorses retail food inspections conducted by DSHS Regional Field Sanitarians, ensuring proper format, appropriate citation of deficiencies, and presentation of supporting evidence. Writes warning letters and develops enforcement cases for violative retail food establishments. Interacts with inspection staff and regulated stakeholders to provide assistance and respond to complex questions regarding interpretation of statutes and rules related to retail food establishments as they apply to daily operations.
• Under the direction of the Retail Food Safety Operations Manager, assists with the maintenance and update of website registries, legislative reviews, rule amendments, bill analyses, and formal responses to legislative and other governmental and general inquiries.
• Under the direction of the Retail Food Safety Operations Manager, helps maintain electronic standardization records and computerized statewide database of standardized training officers. Conducts joint field inspections and audits inspections as assigned. Monitors the quality of reports submitted by new field inspectors who are assigned to conduct retail food establishment inspections. Participates in development of…