Civil Rights Program Specialist VI
Listed on 2026-08-17
-
Government
Date:
Aug 10, 2026
Location:
AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.
Explore more details on the Benefits of Working at HHS webpage.
Functional
Title:
Civil Rights Program Specialist VI
Job Title: Program Specialist VI
Agency: Health & Human Services Comm
Department: CIVIL RIGHTS
Posting Number: 19795
Closing Date: 08/24/2026
Posting Audience: Internal and External
Occupational Category: Legal
Salary Range: $5,089.66 - $6,701.75
Pay Frequency: Monthly
Salary Group: TEXAS-B-23
Shift: Day
Additional Shift
Telework:
Eligible for Telework
Travel: Up to 20%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility
Location:
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Other Locations: Edinburg;
Austin;
Grand Prairie;
Houston;
San Antonio
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS
Job Description
Training and Policy Program Specialist VI performs highly advanced training, policy and quality management activities for the HHSC Civil Rights Office (CRO) and its divisions in compliance with HHS policy and applicable federal and state civil rights laws, including the Civil Rights Act of 1964, Title VI and Title VII; the Americans with Disabilities Act of 1990, the Age Discrimination in Employment Act, the Texas Commission on Human Rights Act, etc.
Develops, coordinates and manages training systems and quality management for the CRO. Conducts specialized training on civil rights related topics for CRO staff, and external customers including managers.
Monitors, reviews and produces reports of findings and provides technical consultation on CRO activities including, investigations, training, civil rights casework and CRO activities. Develops, researches, and analyzes complex program and management policy issues and initiatives; identifies need for new and/or revised programs, policies, and procedures, and makes recommendations for improvement. Completes management reports and recommends appropriate changes; establishes goals and objectives;
takes a leadership role in special projects and assignments; serves as a mediator and helps prepare resolution agreements. Develops schedules, priorities, and standards for achieving quality in discrimination complaint investigations, reasonable accommodation requests and all CRO activities.
Serves in a specialized consultative capacity in planning, developing, and administering training and quality management; in employment related and service-related complaints; reasonable accommodation requests and other high-level activities such as, Management Initiated Investigations, Mediation and Facilitation. Provides consultation and technical assistance relating to employment of HHS employees, managers and customers, serving as a liaison between CRO divisions, staff, and external partners including managers on complaint processing and other CRO activities.
Develops, coordinates and conducts civil rights training. Reviewing and analyzing CRO activities, examining trends and developing action plans to correct and/or improve CRO functions. Investigates discrimination complaints including specialized complaints and preparing detailed comprehensive reports on findings and recommendations for resolutions. Processes reasonable accommodation requests. Coordinates, consults, oversees, and mentors civil rights staff in employment and service-related issues. Provides leadership and direction to civil rights staff on employment and service-related complaints and inquiries.
Works under limited direction with extensive latitude for judgment and initiative. Performs other duties as assigned.
Essential Job Functions
- EJF #1: Provides highly advanced review, research, analysis, and…
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