TPWD - Customer Service Representative ; Fluctuating

OCA
- Court Coordinator II (Child Support Court
- Waco)

Performs highly complex (senior-level) court coordination work and technical assistance for Child Support Court under the Presiding Judge of the 3rd Administrative Judicial Region. Work involves overseeing court administrative operations for child support cases. May supervise the work of others. Serves Bosque, Hamilton, Hill, McLennan, Navarro counties.

• Prepares dockets or calendars for cases as they proceed to disposition.
• Prepares special reports or analysis to monitor and evaluate compliance with case disposition time frames.
• Prepares, interprets, and disseminates information about the child support courts and related programs.
• Prepares correspondence, reports, forms, and documents for child support cases.
• Coordinates court dates, room availability, and court reporter availability with appropriate parties, as necessary.
• Develop, coordinate, and maintain the record-keeping and filing system of the court.
• Serves as the primary point of contact with the child support court judge's office.
• Maintains court records and ensures appropriate records are retained according to assigned retention period.
• Assists judges with court proceedings, including assisting with the recording of some proceedings.
• Communicates effectively with judges, court personnel, public, lawyers, staff, and others.
• Assists in the development of court guidelines, proceedings, and standards for achieving court goals.
• Maintain and update the court's electronic case management system.
• May assist in operating and controlling remote court hearing software.
• May supervise the work of others.
• Performs related work as assigned and complies with all OCA policies.