SWI Program Specialist V

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance —at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

SWI Program Specialist V

THIS POSITION IS HEADQUARTERED IN AUSTIN BUT MAY BE FILLED ANYWHERE IN THE STATE OF TEXAS.

SWI Program Specialist V SWI operates in a rapidly changing environment, adapting to changes made by all DFPS programs, and some HHSC programs. The Statewide Intake (SWI) Program Specialist V performs advanced policy analysis, program evaluation, and policy development work to support the implementation and continuous improvement of SWI policies, procedures, and operational practices. The SWI Program Specialist V performs the following duties:
Researches and analyzes federal and state laws, regulations, legislation, and policy initiatives to assess impacts on agency programs, operations, compliance requirements, and service delivery. Develops data-driven recommendations, policy proposals, reports, implementation plans, and other decision-support materials that support agency goals, regulatory compliance, and operational effectiveness. Collaborates with agency leadership, program staff, and internal and external stakeholders to gather information, evaluate policy impacts, identify issues, and develop solutions to complex policy and operational challenges.

Assists in planning and coordinating policy implementation activities and monitors policy effectiveness through research, quality assurance findings, performance data, legislative changes, and stakeholder feedback. Evaluates program performance and outcomes and recommends revisions and improvements to enhance consistency, efficiency, compliance, and service delivery. Serves as a subject matter expert on assigned policy and legislative matters by providing technical assistance, consultation, training, and guidance to agency staff and stakeholders.

Prepares reports, briefing materials, legislative responses, presentations, correspondence, and other communications for executive leadership and partner programs. Represents the agency in meetings, committees, work groups, and other forums related to policy development, implementation, and legislative initiatives. The SWI Program Specialist V works under limited supervision, with considerable latitude for the use of initiative and independent judgement. The SWI Program Specialist V exercises sound judgment in researching issues, interpreting policies and regulations, managing competing priorities, and developing recommendations that support informed decision making, strategic objectives, and program effectiveness.

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