Verbena Spa Dual Massage Therapist​/Esthetician

Verbena Spa Dual Massage Therapist/Esthetician

Job Category
: HOTELS

Requisition Number
: VERBE
001150

• Posted:
  February 18, 2026
• Full-Time

Austin, TX 78701, USA

Situated in Downtown’s Second Street District, Austin Proper Hotel and Residences is an iconic luxury destination just steps from Lady Bird Lake, ACL Live, and the city’s best shopping. With expressive interiors by Kelly Wearstler and culinary concepts by McGuire Moorman Lambert Hospitality, the hotel offers 238 design-forward rooms and suites, a rooftop pool, immersive wellness experiences, and menus built around local farms, vibrant produce, and nutrient-rich ingredients.

Wellness, design, and culture, seamlessly woven into every stay.

Steps from the city’s buzz, Verbena Spa is a serene, design-forward escape inside Austin Proper. Start with a detoxifying welcome drink, then explore personalized treatments guided by seasoned therapists. From targeted massage to tech-driven recovery, every offering is designed to restore balance. For a deeper reset, the Recovery Room combines cold plunge, dry sauna, and red light therapy to ground the body and mind.

The Dual Massage Therapist/Esthetician provides a variety of therapeutic and beauty treatments aimed at relaxing and rejuvenating guests. This role combines the skills of both a massage therapist and an esthetician, ensuring clients receive high-quality bodywork and skincare treatments. The ideal candidate is passionate about wellness, skilled in a range of services, and dedicated to delivering exceptional customer service.

• Adheres to policies of Proper Hospitality.
• Performs massage, facial, waxing, and body services that meet the established guidelines for the type of service offering and that fulfill guest expectations.
• Assesses contraindications of guest that may prevent service from taking place.
• Meets the needs of the guest at all times throughout the service.
• Understands and uses universal precautions when providing services.
• Cleans and disinfects all equipment on a daily basis according to CDC guidelines.
• Maintains the highest level of product knowledge and has complete knowledge of all spa service presently offered. Understands the ingredients in products and can explain their benefits to guests. Answers guests’ questions in a knowledgeable and professional manner.
• Suggests to guests other beneficial treatments offered in the spa. Upsell products and services.
• Begins and ends all treatments on time.
• Works assigned schedule and arrives and departs from their shift on time.
• Ensures that work areas are clean and set according to procedures.
• Informs Spa Director or other management personnel about product needs.
• Creates and maintains client cards and treatment notes, when appropriate.
• Completes all assigned side work.
• Attends all scheduled meetings & professional training.
• Reports any incidents or accidents to a member of the management team.
• Assist with cleanliness of Spa Locker and Fitness Rooms if needed.

• Valid state license in massage therapy with a minimum of 750 hours and a valid esthetic license.
• High school diploma or GED equivalency.
• Minimum four (4) years’ experience in a similar role, preferably in a luxury spa or hospitality environment.
• Must be at least 18 years’ old.
• Must be authorized to work in the United States.

• Exceptional customer service skills with a genuine passion for exceeding guest expectations.
• Strong communication and interpersonal abilities, with a professional and polished demeanor.
• Ability to multitask efficiently, while maintaining attention to detail.
• Ability to work non-traditional hours, including evenings, weekends, and holidays.
• Knowledge of spa treatments, products, and wellness practices.
• Exceptional interpersonal and communication skills.
• Professional appearance and demeanor.
• Composure in high-pressure situations.
• Familiarity with reservation management software and POS systems.
• Interact with guests to obtain feedback on product quality and service levels.
• Analyze information and evaluate results to choose the best solution and solve problems.
• Demonstrate ability to listen…