Systems Training Lead

For more than a century, Ottobock has pursued the mission of helping people living with limb loss or mobility challenges regain or maintain their freedom of movement. We do this through the development of leading prosthetic, orthotic and wheelchair innovation and an unwavering commitment to delivering superior patient care experiences.

As a growing healthcare company, we continue to invest in both our people and new service offerings. With more than 10,000 employees worldwide and 1,000 across North America, we are dedicated to advancing the O&P industry and improving the lives of the people served by it.

We are looking for a Systems Training Lead in our Austin, TX location! (onsite)

This position plays a critical role supporting Ottobock’s mission to be the #1 O&P Destination.

This role is responsible for collaborating on the design, delivery, and continuous improvement of systems training programs across clinical and administrative teams. The trainer collaborates closely with management, digital solutions, and compliance teams to drive excellence in patient care and administrative workflows.

Maintain working knowledge of Ottobock Patient Care standards and practices.

Ensure compliance with company policies, HIPAA, and corporate standards through effective training delivery.

Travel required as needed foronsite

Training/Support

Collaborate on the design and implementation ofa scalable training infrastructure, including digital learning paths, modular content, and role-based onboarding programs.

Develop andmaintaintraining materials and user guides in collaboration withmanagementand compliance teams.

Deliver EMR and patient careworkflow training for new hires and existing staff.

Communicate updates to EMR workflow sand new development releases.

Collaborate with direct manager,the Manager of Digital Solutions, Admin Director, and Compliance Team to align training with system changes and regulatory requirements.

Communicate and collaborate with managers ofnew hireand existing staffregardingtrainingtopicsand feedbackregardingsessions.

Collaborate with leadership on training effectiveness through feedback, performance metrics, and continuous improvement cycles.

Work with leadershipontraining needs assessments andcreatetailored development plans for individuals and teams.

Maintain employee access to training resources and ensure documentation is current and accessible.

Perform other duties and special projects as assigned.

Knowledge, Skills, and Abilities:

Proficiency in Microsoft Office Suite, SharePoint, and other documentation tools.

Familiarity with EMR systems and clinical administration workflows.

Strong understanding of adult learning principles and instructional design.

Effective interpersonal, presentation and communication skills, with the ability to coach and motivate staff.

Strong organizational and time management skills.

Ability to collaborate across departments within the company.

Customer service mindset and commitment tosupportstaff.

Ability to work independently and manage multiple priorities in a fast-paced environment.

Patience and adaptability when working with varying skill levels.

Confidenceinspeakingand presenting to large groups and leading workshops.

Minimum Qualifications – (Education, Experience, Certification, & Licensure):

Bachelor’s degree inapplicable field, or equivalent work experience.

Background in training or coaching.

Demonstrated ability to plan, organize, and carry outtraining responsibilities.

Strong technology and computer skills.

Must possess strong communication and interpersonal skills necessary to maintain effective working relations with management of all levels, colleagues, and strategic partners.

Medical

Vision

Health savings accounts with employer contribution

Flexible spending account options

Company-paid life insurance policy

Paid time off

Company holidays

Floating holidays

100% company-paid short & long-term disability