Medical Receptionist - Outpatient

Company Description

Anew Era TMS & Psychiatric multi-clinic practice is looking for a qualified candidate to join our fast-growing company. Anew Era TMS, part of the Discovery

MD professional psychiatric division, prides itself with its close culture and clinical excellence, while focusing on helping patients sustain their mental health wellness goals and bringing a new sense of hope to those who are suffering.

Compensation range is $17 - $22 per hour. Compensation will be dependent upon geographic region, education, and experience.

This position is located at our outpatient TMS & Psychiatry office in Austin, TX:

1715 S Capital of Texas Hwy
Ste 205, Austin, TX 78746

Our Offer to You!

We are dedicated to empowering our employees with their professional and personal development by providing:

• 401(k)

• Healthcare benefits

• Vacation and sick days

• Employee referral program

• Employee discounts to various stores, amusement parks, events, etc.

• Continuing education (CE) programs and training

• Weekly training opportunities

• Advancement opportunities within the organization

Anew Era TMS & Psychiatric multi-clinic practice is looking for a qualified candidate for our office. Anew Era TMS & Psychiatry is a rapidly growing multi-state Psychiatric clinic group. An ideal Medical Receptionist with Anew Era TMS & Psychiatry should have excellent communication skills to converse clearly and effectively over the telephone and in person with patients. Organization and time management skills to manage a variety of tasks effectively.

Must have excellent interpersonal skills to interact positively with patients who may be upset or stressed. We are looking for a positive person to join our excellent team of staff and providers.

• Greeting patients professionally both in person and on the phone.
• Answering patient calls, and voicemails in a friendly prompt manner
• Confirming patient follow up appointments, sending reminder virtual appointment information as needed
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Comforting patients by anticipating anxieties and effectively answering questions
• Notifying providers of patient arrivals
• Updating patient records and following all protocols in regard to insurance verification
• Collecting patient copays and scheduling follow up appointments
• Maintaining office inventory and equipment by anticipating supply needs.
• Occasionally verify insurances
• Mental health experience is a plus.

For a virtual tour of the facility, please visit our website

• Associates or Bachelor’s degree preferred
• Behavioral or psychiatric office experience preferred.
• Experience with Office Ally, Nextgen or other electronic medical records systems preferred.
• Excellent communication skills and customer service
• Organization and time management skills
• Detail oriented
• Highly dependable
• Team player that works well with others

Not sure if you meet all the qualifications? Apply anyway! To provide truly innovative care, we need to have a diverse team around us. That’s why Discovery Behavioral Health is committed to creating an inclusive environment. If you find yourself meeting some but not all the above, we’d be happy to consider your application.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.