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Patient Care Technician

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Austin Travis County Sobriety Center
Full Time position
Listed on 2026-02-12
Job specializations:
  • Healthcare
    Mental Health, Community Health, Substance Abuse Counselor
Job Description & How to Apply Below

Benefits:

  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
About the Sobering Center:

At the Sobering Center, we are committed to making a positive impact in the lives of individuals experiencing substance use challenges. Our mission is to divert publicly intoxicated individuals from jail and emergency departments by providing a safe environment, compassionate care, and connections to community resources that promote recovery and overall well‑being. Through our Holdover Program, we offer a safe space for clients who have safely sobered and are ready to transition into further treatment services.

We are seeking a passionate and empathetic Peer with lived experience with substance use and recovery to join our team and contribute to this life‑changing work. We are seeking peers to join either of our two programs to assist clients as they sober up in a supportive environment and provide peer support for individuals transitioning into treatment. If you are passionate about recovery, have lived experience
, and are motivated to make a meaningful difference, we invite you to join our team.

Position Overview:

As a Patient Care Technician, you will play a vital role in supporting clients on their path toward stability, harm reduction, and recovery. Drawing upon your lived experience with substance use and recovery
, you will provide hope, mentorship, and non‑judgmental support to clients as they sober up and prepare for their next steps. You will work closely with a multidisciplinary team of medical, clinical, and support professionals to ensure that each client receives trauma‑informed, person‑centered care.

Key Responsibilities:
  • Provide compassionate, recovery‑oriented support to clients throughout their stay.
  • Monitor and engage clients always using supportive and hopeful communication.
  • Assist in de‑escalating clients who may be anxious, confused, or agitated during intoxication or withdrawal.
  • Motivate and encourage clients toward change, harm reduction, and engagement with ongoing treatment or recovery services.
  • Focus on client strengths and support overall wellness, particularly for clients with co‑occurring mental health or medical concerns.
  • Maintain accurate and timely documentation related to peer interactions and client progress.
  • Assist with maintaining a clean and safe environment, including routine housekeeping tasks (e.g., common areas, laundry, restrooms).
  • Participate in team meetings, training, and supervision.
  • Perform other duties as assigned in support of the Sobering Center’s mission.
Key

Skills and Abilities:
  • Strong interpersonal and communication skills; able to build trust and rapport with diverse populations.
  • Compassion, patience, and resilience when supporting individuals in crisis.
  • Ability to respond calmly and effectively to stressful or unpredictable situations.
  • Ability to maintain professional boundaries.
  • Knowledge of confidentiality standards (HIPAA, 42 CFR Part
    2) and ethical peer support practices.
  • Organizational skills and ability to manage multiple priorities in a fast‑paced environment.
  • Collaborative team player with a strong commitment to recovery‑oriented values.
  • Basic computer skills (documentation, email, electronic record systems).
Additional Safe Sobering Program Peer Responsibilities:
  • Conduct client screenings and discharge processes in accordance with program policies.
  • Assist clients with brief interventions, providing support and guidance to address immediate needs and encourage engagement in treatment or recovery services.
  • Assist clients to connect with appropriate community resources.
Additional Holdover Program Peer Responsibilities:
  • Facilitate individual and group peer‑support sessions, sharing lived experience appropriately to model healthy recovery behaviors and inspire hope.
  • Provide education and advocacy to clients around recovery topics, wellness, relapse prevention, coping strategies, self‑management, and community integration.
  • Support development and implementation of client action plans.
  • Assist with care coordination and warm handoffs to the next levels of care.
  • Promote client retention and address barriers to engagement.
  • Supervise…
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