Juvenile Shift Supervisor; Unit Coordinator

Job Summary

Travis County Juvenile Probation is seeking a Unit Coordinator to support the residential services in overseeing direct supervision of clients and facility operations. The Unit Coordinator works within a multidisciplinary team to provide case management services to the juveniles and families of high-risk and high-needs juveniles who have been court-ordered to residential treatment in the Travis County Juvenile Problem Department Intermediate Sanctions Center.

The Unit Coordinator provides a continuum of case management support to families during the juvenile’s placement. The Unit Coordinator position will provide advocacy, support, and encourage family involvement during placement.

The Unit Coordinator will be assigned to oversee the daily operations of housing units and will maintain the logistics of those assigned units. The Unit Coordinator must be flexible, creative, and be able to work varied hours and may be required to fill in as the on-duty Shift Supervisor due to facility needs. The Unit Coordinator will be expected to function well in crisis situations, with individuals who have experienced trauma, have limited resources, and have challenges in functioning in everyday settings.

Travis County Juvenile Probation Department is committed to creating a supportive environment that recognizes diversity, equity, and cultural competency as key components to the services provided. The position offers opportunities to develop professional skills related to trauma-informed services, evidence-based practices, and children's mental health while making a difference in the lives of children and families.

This is a job classification within the Senior Management/Middle Management job family. Provides supervision to clients who have been placed in the juvenile facility by the Court system. Provides supervision to Juvenile Officer positions of various types. Duties performed are of a more complex nature and type. Incumbents in this classification typically function as a working lead over the activities of other positions in addition to the normal range of duties.

May require work in secure facilities. Remains on‑call 24 hours a day, seven days a week. This classification may require a flexible work schedule in order to meet the needs of the department.

• Supervises shift activities within the juvenile facility, including assigned personnel, assigns tasks to shift workers and schedules part‑time employees. Conducts mandatory training sessions and staff meetings.
• Assumes responsibility during assigned shift for juveniles detained in the residential facility.
• Provides orientation for juveniles entering the system during the shift, and programs and coordinates daily living activities for the residents, including health and personal hygiene, counseling, recreation, education and social experiences.
• Maintains chronological logs concerning juveniles, including medical and emotional conditions.
• Writes reports and communicates significant observations to the staff, parents, attorneys, and judges.
• Ensures that chronological records of the juveniles in the facility are updated daily at the end of the shift.
• Inspects and maintains safety, sanitation and security of the facilities, and ensures that all policies and procedures regarding safety, sanitation and security of residents and staff are followed.
• Establishes probable cause and makes decisions to detain youth.
• Researches and maintains current knowledge of family law, counseling, treatment techniques, and departmental policies and procedures. Maintains current knowledge of available community resources for making referrals.
• Receives data and processes information concerning juveniles.
• Participates in in‑service training and continuing education.
• Maintains records and generates statistical and other reports, as required.
• Ensures that all incident and medical reports are written and distributed to appropriate persons at the end of each shift.
• Ensures that appropriate persons are contacted in the event of a dorm incident or medical emergency.
• Communicates with law enforcement agencies, correctional agencies,…